Color Ware

This topic might get locked but oh well. I was looking at the color ware site and I started wondering why would it void my warranty if I send my iphone in. I am not messing with the hard ware or anything like that. The only thing I would be doing is changing the color of the iphone so it doesn't look like every one else's iphone .

MacBook Pro, Mac OS X (10.4.11), iphone, 30gig ipod.

Posted on Apr 19, 2008 10:38 AM

Reply
7 replies

Apr 19, 2008 10:42 AM in response to Justin83

The 1yr warranty covers the hard ware of the iphone, if anything was to happen to it you send it to them and they will have it fixed or replace the iphone for you. I just didn't understand why it would void it with apple but for some reason I didn't even think about them having to take parts off the iphone. I am slow at times. Thanks though.

Apr 19, 2008 11:06 AM in response to DaVBMan

When you send in a iPhone to Color Ware. The iPhone warranty is void from Apple. And Color Ware only covers it for one month. If you buy a new product from Color Ware there is a one warranty on it...from Color Ware web site:

Does the coloring process affect any existing warranty I may have on my product?
As far as we understand other companies’ policies our color customization typically voids the original manufacturer’s warranty. If you purchase a new product from ColorWare we do include a 1 year parts and labor warranty that covers the coloring and hardware of the product. With a new product you also have the choice to upgrade to a two year warranty. If you choose to send in a product under the Send In Mine service ColorWare includes a 30 day parts and 1 year labor warranty covering the coloring and hardware of that product. There are no warranty upgrades available with the Send in Mine service.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Color Ware

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.