My iTunes won't open!

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Level 1

0 points

My iTunes won't open!

Hi all...
My iTunes will not open and it's really making me mad!
If I click on a shortcut it tells me "This action is only allowed for products that are currently installed."
So I tried to uninstall my iTunes but it won't let me.
Then I tried to just install it and it also won't let me. It says that there is something missing or it can't find something...
I can open iTunes through my program files but then my Ipod won't sync so I really need someones help! Please!

Dell, Windows XP

Posted on Apr 23, 2008 9:47 PM

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Answer 1

Timmy Y

Level 4

3,115 points

Apr 24, 2008 7:27 AM in response to Sontagstar

Try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:

http://support.microsoft.com/kb/290301

Make sure it's a new and fresh download from:

http://www.apple.com/itunes/download/

See if any of these help:

http://docs.info.apple.com/article.html?artnum=302538

http://docs.info.apple.com/article.html?artnum=302386

http://docs.info.apple.com/article.html?artnum=302775

If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue.

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Answer 2

Sontagstar Author

Level 1

0 points

Apr 24, 2008 8:09 PM in response to Timmy Y

YAY!!! it works again thank you so much 🙂

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Answer 3

joeslomp

Level 1

2 points

Apr 25, 2008 6:13 AM in response to Timmy Y

I have the same problem. iTunes wont start any window, although the process is clearly visible as up and running in the list of current processes.

Tried all suggesions in all related links, including the creation of a brand new user account but it's still not working.

Thanks for any help!

Joe

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Answer 4

Timmy Y

Level 4

3,115 points

Apr 25, 2008 7:45 AM in response to Sontagstar

Awesome! Glad it worked out 🙂

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