This discussion is archived
19545 Views 5 Replies Latest reply: May 27, 2008 4:44 PM by ossieo
Currently Being ModeratedApr 26, 2008 1:18 AM (in response to JeffB969)Go here:
Download the "Windows Installer Cleanup Utility"
Install it, run it, then find "Apple Software Update" in the list. Remove it.
Close the program, then run the installer again, and it'll work.
I had the same issue.MacBook Pro, Mac OS X (10.5.2), 2GHz, 2GB, 7200RPM
Currently Being ModeratedMay 1, 2008 11:07 AM (in response to Michael Kratz)Thanks - that seems to have worked. It removed Apple Software Update from my list of Programs in the Start Menu, and removed it from the Add/Remove Programs in Control Panel. However, the application is still there in C:\Program Files. If I run it, it seems to run fine and says that there are no updates. However, the whole reason I got into this mess was that it had told me that there was an update available for Apple Software Update. Now it tells me there are no new updates. I am still running ASU 188.8.131.52, and I thought that 2.1 was available, so I'm not sure why it's saying there are no new updates available. I guess I'll wait and see what happens next time a new update becomes available.
Thanks again.MacBook Pro, Mac OS X (10.4), Also using Mac Pro w/Leopard & Windows Machine
Currently Being ModeratedMay 12, 2008 10:52 AM (in response to JeffB969)This fixed the same problem for me, thanks. JeffB969, you can manually run the update file that you already downloaded and it will correctly update after having run this fix.
Currently Being ModeratedMay 13, 2008 2:21 AM (in response to Michael Kratz)thanx m8 !
http://xlovecams.info/Windows Vista, http://xlovecams.info/
Currently Being ModeratedMay 27, 2008 4:44 PM (in response to tytygelu)hello
i seem to have exactly the same problem - and as a result i can no longer download itunes and player
the whole installation is fine until end when it says
the older version of apple software update cannot be removed . contact your technical support team
i then try and uninstall via remove programs and no luck
i now cant use my itunes at all
hope someone can help please - thank youdell, Windows XP