7 Replies Latest reply: Apr 28, 2008 8:53 AM by rick d boyd
rick d boyd Level 1 Level 1 (5 points)
I am a .mac subscriber but I also have a personal domain with the email hosted through gmail. I would like to manage this email account through my mac mail application but I can't figure out how to do it. Anyone out there have an answer for me?

Thanks
Brewtopian

macbook pro 15", Mac OS X (10.5.2)
  • Rachel R Level 6 Level 6 (18,700 points)
    Go to Mail > Preferences and click on Accounts. At the bottom of the Accounts preferences pane click on the "+" symbol. From there the setup should be familiar, but post back if you need any help with the steps for setting up the email account.
  • Sherman Homan Level 3 Level 3 (710 points)
    Rachel R is right, just one more thing, you have to go to your gmail account and enable POP or IMAP support for the finishing touch.
    http://mail.google.com/support/bin/topic.py?topic=12883
  • rick d boyd Level 1 Level 1 (5 points)
    Thanks Rachel and Sherman. Any idea how I can find out the incoming mail server for gmail?
  • Rachel R Level 6 Level 6 (18,700 points)
    brewtopian wrote:
    Thanks Rachel and Sherman. Any idea how I can find out the incoming mail server for gmail?


    Yes, you'll find it in Gmail's preferences settings. In Gmail, click on "Settings" at the top of the page. Click on the "Forwarding and POP/IMAP" tab and then click the "Configuration instructions" link under either POP or IMAP - whichever you have decided to use and have enabled. There will be a link for Mail 3.0 instructions with detailed setup steps.
  • rick d boyd Level 1 Level 1 (5 points)
    Thanks again guys for your help with this.

    I now have it all set up but I'm running into two problems. I can't seem to get the new address to send from the mail app, it always says disconnected. I've gone in numerous times and checked the outgoing mail server info and according to the instructions everything is right but it just won't send.

    Secondly I can't seem to send mail to the address from my .mac account. The site is an iWeb site which seems to be complicating things somehow.

    Thanks again for any help you can provide.

    Rick
  • Rachel R Level 6 Level 6 (18,700 points)
    I think we'll need more information...

    brewtopian wrote:
    I can't seem to get the new address to send from the mail app, it always says disconnected.


    Can you tell us the exact wording of the error message that you get when you try to send?

    Secondly I can't seem to send mail to the address from my .mac account. The site is an iWeb site which seems to be complicating things somehow.


    I'm not quite sure what you mean here. Can you tell us exactly what steps you are following, along with any error messages you get when trying to do this?
  • rick d boyd Level 1 Level 1 (5 points)
    When I try to send an email from my .mac account to the gmail account it returns this error:

    The original message was received at Mon, 28 Apr 2008 08:50:52 -0700 (PDT)
    from asmtp007-s [10.150.69.70]

    ----- The following addresses had permanent fatal errors -----
    <rickboyd@brewtopiabeermarket.com>
    (reason: 554 5.7.1 Recipient access denied)

    ----- Transcript of session follows -----
    ... while talking to homepage.mac.com.:
    DATA
    <<< 554 5.7.1 Recipient access denied
    554 5.0.0 Service unavailable
    <<< 554 5.5.1 Error: no valid recipients
    Reporting-MTA: dns; smtpoutm.mac.com
    Received-From-MTA: DNS; asmtp007-s
    Arrival-Date: Mon, 28 Apr 2008 08:50:52 -0700 (PDT)

    Final-Recipient: RFC822; rickboyd@homepage.mac.com
    Action: failed
    Status: 5.7.1
    Remote-MTA: DNS; homepage.mac.com
    Diagnostic-Code: SMTP; 554 5.7.1 Recipient access denied
    Last-Attempt-Date: Mon, 28 Apr 2008 08:50:52 -0700 (PDT)

    When I try to send an email using the gmail account through the mail app I get this error:

    The server “smtp.gmail.com:rickboyd@brewtopiabeermarket.com” cannot be contacted on port 25.

    Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be delivered.

    Sending from: Rick Boyd <rickboyd@brewtopiabeermarket.com>

    Thanks
    Rick