14056 Views 11 Replies Latest reply: Jul 30, 2008 8:11 PM by nico è professionale
Are any other cameras recognized by the PC? Did you install any camera software?
Make sure the iPhone is directly connected to the PC and not plugged into a keyboard, monitor, or hub. http://support.apple.com/kb/ts1286
You can try completely removing and reinstalling iTunes again using the steps in this article:
If the PC continues to have problems they could be related to the registry changes that were made. You might want to contact Microsoft to see if there is any way to repair the registry other than a reinstall of Windows.
Thanks for your answer. Other cameras are still working fine with this computer. I did not install anything but the iTunes program over and over again...
i tried your suggestion of uninstalling completely iTunes and Quicktime, with no luck... After full reinstall, the PC will still not see iPhones as cameras
The iphones are connected directly to the computer
the next step for me is to have a close look at a PC where everything works normally....
Another theory shot to heck
It's really odd that other cameras work, but not the iPhone. And it's not the phone because it works on other computers.
This is grasping at straws, but try a USB port on the back of the computer (ones on the front are frequently an internal hub or lower power), do it with the iPhone fully charged.
If you have a webcam or scanner be sure it's driver is the latest version, or, if you aren't sure, try uninstalling it. Also make sure your USB drivers are current version.
An additional thought is that some time in the past you told Windows to ignore the iPhone camera.
One thing I found that is weird is that on the PC where the iPone works, the device appears in the Device Manager as "Apple iPhone". On the computer where it doesn't work, it appears as "Apple Mobile Device USB Driver"...
I am trying what you suggested and am getting somewhere, but I don't know yet how far... I'll keep you posted !
Ok, I got this fixed !!!
Thanks to all of you for your time and help.
The solution was "simple": Uninstall the drivers (both in USB and Imaging Devices) and uninstall as well (and at the same time) the drivers for my webcam (Logitech). I plugged everything back in and it almost worked.... Change USB ports for both devices, uninstall again, and that time it worked.
Again, thanks for all the help.
I am all Mac all the time, so I don't share the same problems you PC users have. However, I have a message that comes up every single time I sync my iphone that says, "No camera was found". It's not hurting anything, it's just annoying because I have to click OK on it to make it go away. I don't have the message when I plug in an actual camera. On a mac, the USB software is built in, so it's not like I can reinstall anything. Any way to change a preference setting somewhere to get this to go away would be very cool.