Computer Running Constantly in Sleep Mode

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Level 1

4 points

Computer Running Constantly in Sleep Mode

I bought a new MBP in March and it seems to have a strange problem with sleep mode. When I close the notebook, I notice that the computer keeps "booting up" - i.e. I can hear the hard drive spin and the white apple on the top of the MBP lights up". This happens off and on for as a long as its in sleep mode, and the computer is warm to the touch when I start it up again.

Does anyone else have this problem? Is this putting excess stress on my hard drive, etc?

MBP - Penryn, Mac OS X (10.5.2)

Posted on Apr 26, 2008 11:06 PM

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Answer 1

mrow1

Level 1

0 points

Apr 26, 2008 11:46 PM in response to Murahachibu

Yah, I had the same problem - I reset my PRAM but that did not really fix it. I don't know what to say.

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Answer 2

Murahachibu Author

Level 1

4 points

Apr 29, 2008 4:47 AM in response to mrow1

Anyone else know what's up with this? Also, I bought my MBP in March so my free Apple care should still be in effect I assume. How do I go about contacting them, is there a phone number online somewhere?

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Answer 3

Apr 29, 2008 5:45 AM in response to Murahachibu

It's definitely not right! A common cause of "insomnia" like this is USB devices - do you have any plugged in? External USB hard drives will do this.

If it's not USB bus activity, I'm not sure what it is. I wouldn't necessarily expect a PRAM reset to resolve this, but an SMC reset might. (That won't help if the culprit is a USB device - the only solution there is to unplug all USB devices before closing the lid.)

You can contact AppleCare here:

http://www.apple.com/support/contact/phone_contacts.html

Hope this helps...

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