Canon LBP3200 CAPT Drivers - Help!

Question

Level 1

8 points

Canon LBP3200 CAPT Drivers - Help!

So imagine with me for a second -

You are busy with uni and you require a laser printer to be able to chuck those pages of text out without costing an arm and a leg for ink.

So you buy a shiny new Canon LBP3200 Lasershot Printer - quite expensive for a printer these days.

Then 2 weeks later you upgrade from a crummy windows machine to a new sleek macbook pro you've been saving up for - plug the printer and and wow it detects it.... but you dont have drivers.

Canon australia is no help.

so you hit the forums - find a few great threads:
http://discussions.apple.com/thread.jspa?threadID=1197490&tstart=285
http://discussions.apple.com/thread.jspa?messageID=6243502&#6243502
http://discussions.apple.com/thread.jspa?messageID=6793558&#6793558

Then you try all types of drivers:

Mac OS 1.60 CAPT Drivers 2006 - no luck
Mac OSX 1.70 English CAPT Drivers 2008 - Uses 'generic' driver and installs but when you print it just lists 'stopped' and no prints.
Mac OSX 1.70 Japanese CAPT Drivers 2008 - Similar to above
Mac OSX 2.20 Japanese CAPT/CUP Drivers 2008 - no luck either

You then go to the trouble of using Xcode property list editor to change entries of the LBP3300 driver included in the 1.70 package to see if there is any luck but sadly nothing comes of that either.

So why doesnt the Mac OSX 1.70 driver newly released have drivers for a current printer though they have drivers for an older LBP3000? you ask yourself.

Problem is only have return to store warranty for 7 days and now you're stuck with an expensive brick.

Now you know how i feel... :o)

Any help would be gladly appreciated..

Cheers

Macbook Pro, Mac OS X (10.5.2), Canon LBP3200 LaserShot Printer

Posted on Apr 27, 2008 3:20 AM

Reply

Answer 1

sk8ersquare Author

Level 1

8 points

Apr 27, 2008 4:50 AM in response to sk8ersquare

So from my previous post i found a thread on here to getting the LBP2900 working and found it had two special files located in:

/Library/Printers/Canon/CAPT/Profile/USB

and the

/Library/Printers/Canon/CAPT/PrinterInfo/Device

folders which included the LBP2900 driver (both slightly different)

After navigating through these files in plist editor i changed all the values from LBP2900 to LBP3200 to see if i could get it working with the printer.

After editing - dumping and saving the files, i made sure i'd reset the printers in the printer settings and then i restarted and tried installing the printer.

Fantastically!! - the printer now reads 'LBP 3200' as the driver instead of 'Canon Generic'.. using the modified LBP 2900 file

Only problem is - when printing the files still sit in the cue as 'Stopped' and do not print. - choosing the printer info option now has a picture of a LBP2900 even though the dialog reads 'LBP3200' and says 'cannot communicate with printer'.

So after looking at these 2 files - its obvious that the few settings to make a driver to work with the CAPT package is simple - and im sure if we were able to contact canon japan or canon europe they would see it wouldnt be too hard - and help the lives of soo many - its its just getting the correct settings and saving into one file as their CAPT package works - i think its just the 3200's product specific nature file required.

I dont believe there is much we can do without the help of canon on this one - feel free to leave your 2cents.

PS. Can i contact canon australia and possibly do a swap of my printer as its been soo close to purchase time?

Reply

Answer 2

Apr 28, 2008 12:04 AM in response to sk8ersquare

i just read your discoveries, but i didn't find anything in the library/printer folder. there was just an icon and that's about it. i did change the printer driver to geneic, and although it turned on, you were right it didn't print.
i am new to mac and have inherited this computer.
so how to i connect any of my canon machinery.
any help very welcome.
erika

Reply

Answer 3

sk8ersquare Author

Level 1

8 points

Apr 28, 2008 1:33 AM in response to sk8ersquare

Ok not a problem i can certainly help! :o) just post up the version of the canon products you have and ill be able to link you to what you require.

English 1.70 CAPT Drivers - http://software.canon-europe.com/software/0028785.asp?model=

SUPPORTS:
CANON LASERSHOT LBP 5200/5000/3500/3300/3210/3000

This will help you and you'll be able to get any of these printers working with that driver - just post back your results!

Reply

Answer 4

May 4, 2008 10:45 PM in response to sk8ersquare

call me dense! i can't get it to work.
i have an lbp 3200 (and a pixma 1600 for which i haven't even begun to look for drives...)
i read the help guide and everything. followed instructions...but there seems to be areas i can't get to.

Reply

Answer 5

May 5, 2008 10:29 PM in response to sk8ersquare

i followed the help manual, but when it came to chosing which printer driver, the driver wasn't actually there.
the same happened for the pixma, although its cd did work and installed itself,i couldn't find the drivers anywhere.
i eventually found the CAPT folder, but still no drivers

Reply

Answer 6

Jul 7, 2008 2:39 AM in response to sk8ersquare

I install the MacCAPT ver 1.70 Drivers and it discovers my Canon LBP3300 printer in the Print & Fax system setup but the Add button is disabled so I cant select it. I uninstalled and re-instlled the driver but still does'nt work.

Any ideas what I can try next ?. I also want to install a LBP2900 driver

thanks for any help

Reply

Answer 7

Aug 10, 2008 5:34 PM in response to sk8ersquare

I too have a Canon LBP3200 Lasershot, not knowing that it wasn't 'compatible' with Mac. But after a lot of searching online I found this link in another forum:

http://cweb.canon.jp/drv-upd/lasershot/captusbmacx.html

This takes you to the Canon Japan website. Near the bottom you will find where to download the driver (it starts with 'HTTP')

I know it is version 1.6 (not the newer 1.6 you can get elsewhere) and shows that it doesn't support OSX 10.5, but it will.

NOTE: If you have been playing around with other drivers I suggest you go to the folder: Macintosh HD / Library / Printers / Canon - and delete the CAPT folder in here, then restart your system.

The installer is in Japanese. Just click all of the highlighted options (always on the right I think). It will automatically close other applications before installing, and will then restart your Mac, so be prepared for this.

After restarting, it should detect the LBP3200 and work without a problem. I first tested it with TextEdit then moved on to Word and Excel (which I use a lot with work). Works fine as far as I can tell - the CAPT print monitor also appears every time you print telling you what the printer is doing, so I would assume this means there is a proper connection.

I hope you all have as good a luck as I did. I wonder why Canon don't have this driver on the Australian or European websites.

Travis.

Reply

Answer 8

Aug 10, 2008 5:43 PM in response to theboxgirl

Also to theboxgirl,

Canon PIXMA iP1600 drivers for Mac can be found here:

http://support-au.canon.com.au/EN/search?v%3aproject=ABS-EN&binning-state=model% 3d%3dPIXMA%20iP1600%0amenu%3d%3dDownload%0aos%3d%3dMac%20OS%20X&

Just install the printer driver (the bottom one). There is also the Easy Photo Print software there too if you want it.

My previous post above should also help you get your LBP3200 to work.

Travis.

Reply

Answer 9

oticon06

Level 1

0 points

Aug 17, 2008 12:32 AM in response to sk8ersquare

Same problem as sk8ersquare. Bought this printer from PC Shopper... the description said it supported OS X but as it turns out, it does not. I can't take it back because it does say "download only"... problem is, Canon Australia's support page is broken.

I've done the whole 1.70 thing and tried modifying the 2900 file too, but to no avail.

This is really annoying... **** you, Canon. There's no need to make a proprietary new protocol for a system that has worked fine for years. And if you are going to do it, centralise your support. All the European models seem to have drivers, but here in Australia we're left out in the cold.

Reply

Answer 10

oticon06

Level 1

0 points

Aug 19, 2008 12:16 AM in response to Travis Humphery

I have the 3100B, which is not sold in Europe or Asia so there's no driver coming from there. I spoke to Canon yesterday and they told me that it will eventually be supported but they don't know when because Australia only makes Windows GDI drivers.

Reply

Answer 11

Aug 19, 2008 10:02 PM in response to oticon06

Never let facts get in the way of a good rant Oticon.

FWIW if you call the Canon AU Helpdesk they can supply you with the Mac CAPT printer driver v2.30 which supports the latest range of single function lasers.

Reply

Answer 12

Aug 24, 2008 11:11 AM in response to Travis Humphery

I did everything u suggested including going to the jap web site and downloaded the jap driver. It did recognize my LBP3300 afterwards, but then it simply doesn't print for a Word document for me and I cant see the duplex option which is afterall the whole idea of buying this printer...

Please Help....

Reply

Answer 13

raulhc

Level 1

0 points

Jun 6, 2008 7:47 PM in response to sk8ersquare

Thanks, work perfectly with my LBP3300 including all features.

I had to use windows XP with bootcamp until today.

Regards,
Raul.

Reply

Answer 14

Aug 17, 2008 5:20 AM in response to oticon06

Oticon06, follow what I did two posts up and it should work.

We are running the same version of OSX, so I can't see why what I did won't work for you.

Reply

Answer 15

Aug 24, 2008 11:22 AM in response to sk8ersquare

after installing, it detected my printer, but then when i wanted to print, it showed "Stopped".... somehow i cant get it started.... what can i do...?

Reply