13088 Views 10 Replies Latest reply: May 24, 2008 9:42 AM by Totem
Having just set up my first AE yesterday, I'm no expert. But, if my experience was anything to go by, I'd suggest that you have the AE express connected to the router via ethernet cable during set up, as well as have any firewall turned off. Make sure the AE is factory reset just before you start. Also, download 5.3.1 from here rather than use the disk:
I got 6753 a few times myself. I reset my router, restarted my PC, unplugged the cable between AE and router, and reconnected it. After an hour of trying various permutations of the above, it worked. Not sure how. Good luck.
Well its been weeks now of unplugging, downloading etc - all my other AE's are fine (on 6.3) this one I still cannot connect to. I already had the 5.3.1 utility on my Vista laptop - this could see it, try to connect with it, but then do nothing. I downloaded 5.3.1 for XP - that gave me a DLL error, then I upgraded to SP3, now it runs, but doent even see the new AE. The Mac is still not seeing it at all either. What a load of crap! I cannot be the only person in the world to be having these problems - where is the help from Apple?
???? its flashin amber - I have tried all teh various reset options. What I do not understand is why all teh software provided is so useless and inconsistent across platforms. On my XP I can even connect to the AE's wireless network, then use ip config to get its ipaddress, then try the Utility by specifiying the ip address and password, but stilll nothing! The password is "public" right?
The password may not be "public".
It depends on what type of network you are setting up.
I am setting up a connection to a WEP-64 LinkSys 54 G wirless network.
Here, the "password" must match the "encryption" word used for setting up
the LinkSys router, but you must precede the encryption word with a $ to signify hexadecimal. A different form of encryption may
not need the $. Trial & error...
It is a good idea to have a printout of your router configuartion on hand
when you try to setup the Airport Express.
If at all possible, switch your encryption to WPA ... it just works better than WEP. If you have XP, you might need a hotfix from Microsoft.
1 Open up your router software: choose WPA PSK.
2 Type in passphrase, copy the key that is generated.
3 If your router gives you an option for AES or TKIP, choose one or the other (or mixed, if you have that).
Do not save yet. Keep the router page open on your desktop.
4 Open up your Airport Express Utility.
5 Enter the new key (not the passphrase) into the Airport Express.
6 Save this.
7 If you have any other devices on your network that require the key, open them and change the key.
8 Now, return to the router/access point page that is open on your desktop.
9 Your wireless network card also has to be changed in order to reflect this.
10 Open up the NIC by right-clicking on the icon in the bottom right-hand corner of your desktop. In Vista, you can also access this through Network->Network Sharing ->Status -> Wireless Properties -> Security. Add your security type, (TKIP or AES) and your key.
11 Turn off your computer.
12 Turn your computer back on.
Also, unplug AE, unplug router, and unplug modem. Plug in modem, plug in router, and plug in AE.