MacBook Pro Does not read dvds? HELP!

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MacBook Pro Does not read dvds? HELP!

alright so my macbook pro will not read DVD's. When i put a DVD's in it will spin it then a couple seconds later kick it back out. Seems like there is something wrong with the drive, but it will read cds!? so i thought that the dvd was scratched. I tried another and no dice. Also will not read any blank disks (includes DVD's and CD's). I have no clue what to do! I tried a disc to clean the reader but since it does not read any DVD's it was a no go. Any help would be awesome. Thank you.

Macbook pro, Mac OS X (10.4.11)

Posted on Apr 29, 2008 11:26 PM

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Answer 1

Apr 30, 2008 12:26 AM in response to Scottbrmly

Seem to be getting the same problem!! Not sure that it's all DVDs or just certain ones... but mine are brand new and from Apple... they work in another MacBook I have so isn't the discs!

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Answer 2

Scottbrmly Author

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Apr 30, 2008 6:04 AM in response to Scottbrmly

Its good to know i am not alone but sorry to hear you are in the same boat as me. when i would start the macbook a window would pop up displaying (superdrive update was closed unexpectedly). That is not the exact message but for the most part. I have sent the problem to apple but no work back. I thought it may have been the update which had messed up the drive. So i deleted the update all together. Still nothing. Anyone else have a clue?

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Answer 3

Apr 30, 2008 7:02 AM in response to Scottbrmly

. . sounds like this thread is worth a read.

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Answer 4

May 2, 2008 2:49 PM in response to Scottbrmly

me too!
it did read my dvds before,
but since 3 weeks ago, it hasnt been able to read any of my burnt dvd's but it works fine with my movie-dvds. that's so weird...

i tried downloading the firmware and got it updated, but it didnt solve the problem ..

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Answer 5

May 2, 2008 10:00 PM in response to nikoleung

I have a brand new macbook and the dvd player can't read many dvds. It says they are scratched or it just crashes unable to read them. They are definitey NOT scrached. The dvd player is defective. I'm going to bring the computer back to the apple store. My last ibook could read any dyd-store bought or ones I made. This macbook is quite a disappointment.

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