HP Deskjet 3845 Printer doesn't fully work on Leopard

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HP Deskjet 3845 Printer doesn't fully work on Leopard

Dear all, it is my first time to be here, I am really looking forward to getting your kind help!

I have a HP Deskjet 3845 printer directly connected to my MBP running Leopard by USB. Although it is automatically detected by the system (the driver is HP Inkjet 3.3.1), the printer name is HP Deskjet 3840!

Now, the problem is that the printer doesn't fully work in a way it only prints blank pages with some logos but no words.

I am totally in the middle of nowhere, and hoping someone could give a big hand on this.

Thank you very much in advance!

MacBook Pro, Mac OS X (10.5.2)

Posted on Apr 30, 2008 8:20 AM

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Answer 1

sig

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Apr 30, 2008 8:49 AM in response to TrueBlues

Check out this HP support web page and make sure you've set up the printer properly:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234224&lc=en&cc=us&dlc=en &product=372330&os=219&lang=en

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Answer 2

TrueBlues Author

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May 1, 2008 6:12 AM in response to sig

Thank u 4 ur reply!

I am sure the printer power is on and is properly connected to my MBP by USB. The thing is Leopard can recognize my printer, but the printer just prints blank pages.

I thought it could be printer's problem, so I connected to a pc running Visata yesterday, the printer worked just fine.

It's so weird!

Message was edited by: TrueBlues

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Answer 3

TrueBlues Author

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Jun 3, 2008 9:15 AM in response to TrueBlues

Is there anybody suffering the same problem?

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Answer 4

Rod Hagen

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Jun 3, 2008 6:17 PM in response to TrueBlues

Hi TB,

First thing I would try would be downloading, installing and "adding" a "fresh" copy of the current HP driver for the printer.

I've noticed , too, that some printer drivers seem to run into "permissions" issues after OS updates. Might be worth running a permissions check with Disk Utility.

Cheers

Rod

Message was edited by: Rod Hagen

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Answer 5

TrueBlues Author

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Jun 4, 2008 5:35 AM in response to Rod Hagen

thanks for your advice! I will try it.

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Answer 6

Jun 4, 2008 10:06 AM in response to TrueBlues

I am also having trouble printing on an OfficeJet K80ki. I use an OfficeJet V40 in my winter home and had no problem. Bought my MacBookPro in January so I'm new to the issue. I changed the driver but it did not help. Any ideas?

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Answer 7

sig

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Jun 4, 2008 10:59 AM in response to reading maven

You really should start a new topic so responses to the OP's and yours don't get mixed up.

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