iTunes 7.6 and Windows XP Pro x64 <---- 64 bit version of Windows XP Pro
My wife was given an iPod nano, so I downloaded the current version of iTunesSetup.exe from www.apple.com and tried to run the executable. It told me that it wasn't designed to install iTunes on my 64 bit version of Windows XP Pro, and that I should go back to www.apple.com and download the 64 bit installer. I went back to www.apple.com and searched for the 64 bit installer in vain. There is only one main link to the current installer and the website determines which version of the installer you're given. After a few google searches I managed to aquire iTunes64setup.exe from the Apple site. I ran the executable and it told me "This iTunes installer requires that your computer is running Windows Vista 64-bit" and then it gave me the option to exit. I ended up installing iTunes from the executable I had originally downloaded. I have iTunes 7.6.2.9 installed now but it doesn't detect, or can't operate my DVD burner, so I can't rip music with iTunes for use on my wife's nano. I get this error report when I run the Diagnostic test built into iTunes.
"Microsoft Windows XP Professional x64 Edition Service Pack 2 (Build 3790)
System manufacturer System Product Name
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver Not Available
CD Driver DLL Not Available
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number xxxxxxxxxxxxxxxx
Current user is an administrator.
The current local date and time is 2008-04-30 23:34:07.
iTunes is not running in safe mode.
Video Display Information
Standard VGA Graphics Adapter
NVIDIA GeForce 8800 GT
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: Afc
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel."
And there was no change in the diagnostic when I first tried to repair the install and then tried to reinstall iTunes. I'm sure the burner is working because I can play music, watch movies and all the normal stuff a DVD burner can do using Nero.
I'm guessing I need an iTunes version of 64 bit optical drive driver.
Any help would be appreciated!
Cinder's
<Edited by Moderator>
"Microsoft Windows XP Professional x64 Edition Service Pack 2 (Build 3790)
System manufacturer System Product Name
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver Not Available
CD Driver DLL Not Available
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number xxxxxxxxxxxxxxxx
Current user is an administrator.
The current local date and time is 2008-04-30 23:34:07.
iTunes is not running in safe mode.
Video Display Information
Standard VGA Graphics Adapter
NVIDIA GeForce 8800 GT
** External Plug-ins Information **
No external plug-ins installed.
** CD/DVD Drive Tests **
LowerFilters: Afc
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel."
And there was no change in the diagnostic when I first tried to repair the install and then tried to reinstall iTunes. I'm sure the burner is working because I can play music, watch movies and all the normal stuff a DVD burner can do using Nero.
I'm guessing I need an iTunes version of 64 bit optical drive driver.
Any help would be appreciated!
Cinder's
<Edited by Moderator>
Home Built, Windows XP Pro 64 bit
