Msn messenger and 10.5.2 unable to login

Question

Level 1

0 points

Msn messenger and 10.5.2 unable to login

Hi, I have this problem with two macs (macmini and macbook intel), both with same version 10.5.2 (and same problem since 10.5.2).

microsoft messsenger (msn) is unable to login (same apply to adium or any other if try to connect to messenger.hotmail.com 1863).

-------------------------

Firewall is disable. You get in the messenger log

2008/05/01 19:40:04.203 Connecting to messenger.hotmail.com (port 1863)

2008/05/01 19:40:04.230 Network thread got exception -3260

2008/05/01 19:40:04.230 >-->> VER 3 MSNP14 MSNP13 CVR0

2008/05/01 19:40:04.231 Connecting to messenger.hotmail.com (port 1863)

2008/05/01 19:40:04.264 Network thread got exception -3260

2008/05/01 19:40:04.264 Login (0) failed with error: (7.0)

-----------------------

I run a TCP dump and you can see the packages go out to the router but you don't get an ACK status, only RST packets return.

Friends not using Leopard is not having problems with the same version of messenger 7.0 (and earliers).

Problem persists even if in other network (macbook connected to different networks and wireless) so problem is not in the router or ISP.

Is there anything that leopard might be blocking (or broke)..., running "dscacheutil -flushcache" doesn't help and nothing is blocking connections to that port as well as DNS is resolving fine to the right IP for messenger.hotmail.com.

Any one can give me a hint what could I try (without re-installing leopard)?

Any new ideas I could try to resolve the problem?

Thanks in advance

Macmini 2.0, Mac OS X (10.5.2)

Posted on May 1, 2008 11:56 AM

Reply

Answer 1

gumsie

Level 4

2,179 points

May 1, 2008 12:03 PM in response to tutmkhamun

Do you have the latest version of Messenger buy the way? (7).

Reply

Answer 2

tutmkhamun Author

Level 1

0 points

May 1, 2008 12:14 PM in response to gumsie

yep I have..., that is what annoy me even more.., not been able to try the latest version with WebCam and voice.

:o(

Reply

Answer 3

gumsie

Level 4

2,179 points

May 1, 2008 12:15 PM in response to tutmkhamun

Firewall settings perhaps?

Reply

Answer 4

tutmkhamun Author

Level 1

0 points

May 1, 2008 12:18 PM in response to gumsie

hehe

If you read my post you can see I am quiet techinical that those minnor details (tcpdump.. logs) and there is no Firewall enabled which it could affect.

;o)

there is something further than the simple settings. something affecting in the system.

:o(

Reply

Answer 5

gumsie

Level 4

2,179 points

May 1, 2008 12:25 PM in response to tutmkhamun

Just had a look and my connection details are similar and I can log in no probs. The main difference I can see is that mine is logging in via microsoft.net, (or rather the by1msg5146419.gateway.edge.messenger.live.com server), and yours is using hotmail.
A while back it MSN didn't allow me to log in one day. I got a Microsoft.net passport and all has been well since then.

Reply

Answer 6

joeuu

Level 5

5,089 points

May 1, 2008 12:29 PM in response to tutmkhamun

I run v7 on a G5 iMac and G4 PowerBook with 10.5.2 without issue.

Try logging in as a different user and see if...

Joe

Reply

Answer 7

tutmkhamun Author

Level 1

0 points

May 1, 2008 12:32 PM in response to gumsie

I wonder why they use different domain...

I have been with this problem for some time..., and a friend with the same version and his macbook leopard can connect and mine not (in the same network).

I am going nuts.

also changing the DNS resolution from messenger.hotmail.com to messenger.live.com doesn't make any difference either

:o(

Reply

Answer 8

gumsie

Level 4

2,179 points

May 1, 2008 12:35 PM in response to tutmkhamun

Just give this a try. Apply for a Microsoft.net passport, (even try the same user name and password if you can), and re-try it.

Reply

Answer 9

Monty1945

Level 3

694 points

May 1, 2008 12:36 PM in response to tutmkhamun

Greetings,

I run Leopard on 5 of my Macs, and have three hotmail accounts that work. I log in to MSN IM everyday, using at least one Hotmail accounts. Works fine.

I wish I had an answer for you, but I don't. It's always been straight forward and simple, and I've never had an issue.

Good Luck - Cheers,
M.
*********

Reply

Answer 10

tutmkhamun Author

Level 1

0 points

May 1, 2008 12:36 PM in response to joeuu

nah.. that's tried and no difference.

there must be something affecting the traffic to that port from another application (and not firewall).. that's my guess that makes the packets to be invalid.

Tried set up a proxy in the local machine which will force the originating socket to be different and no doesn't make any difference (only longer time in getting the error)

Reply

Answer 11

May 3, 2008 7:23 AM in response to tutmkhamun

I have MSN 7 working on 10.5.2 with no special settings. I am even using Little Snitch for outgoing traffic and DoorStop X firewall for incoming traffic.

I have to disappoint you about the webcam functionality. It does not work for regular MSN accounts. It only seems to work with corporate MSN servers. I have not been able to try this.

So if you expected webcam functionality stop bothering with version 7. You might as well use AdiumX for regular MSN chats.

Regards,
Ercan

Reply

Answer 12

alperenc

Level 1

0 points

May 5, 2008 7:49 AM in response to tutmkhamun

open terminal and run

sudo rm /etc/resolv.conf; sudo ln -s /var/run/resolv.conf /etc/resolv.conf

hope this helps

Reply

Answer 13

May 11, 2008 5:09 AM in response to tutmkhamun

Not sure if this problem is similar to my issue, my Messenger:Mac stopped working few days ago. I then upgraded it from version 6 to 7... without any success..

I have a log file;

Microsoft Messenger 7.0.0 (080409)
MacOS version 10.5.2 (build 9C7010)
2008/05/11 21:56:52.253 Windows Live LOGON STARTED: USER = {karenkho}
2008/05/11 21:56:52.254 >-->> VER 2 MSNP14 MSNP13 CVR0

2008/05/11 21:56:52.333 Connecting to messenger.hotmail.com (port 1863)
2008/05/11 21:57:22.255 >-->> VER 3 MSNP14 MSNP13 CVR0

2008/05/11 21:57:22.256 Connecting to messenger.hotmail.com (port 1863)
2008/05/11 21:57:22.256 Network thread got exception -128
2008/05/11 21:57:22.256 >-->> VER 4 MSNP14 MSNP13 CVR0

2008/05/11 21:57:22.397 Connecting to messenger.hotmail.com (port 1863)
2008/05/11 21:57:23.276 Login (0) failed with error: (7.0)

Does anyone know what this means?

Reply

Answer 14

May 11, 2008 12:33 PM in response to karen.kho

Hi I have similar problems.
When connected to my home network Messenger 6.3 and 7.0 connect fine using both the Wifi and the Ethernet port.
However when connected to the office network the connection times out.

Moreover I also use Jbuddy messenger Pro, same problem works at home doen't work at the office.
At the office a pac file is used for the proxy settings.

When connect to the office network using Parallels (Windows XP) and MSN Messenger 4.7 in XP connection is ok.

Here cut-out from the log file.

Log at home:
2008/05/08 21:35:57.479 Windows Live LOGON STARTED: USER = {sjack.kamminga}
2008/05/08 21:35:57.505 >-->> VER 1 MSNP14 MSNP13 CVR0

2008/05/08 21:35:57.606 Connecting to 207.46.110.65 (port 1863)
2008/05/08 21:35:59.285 <<--< VER 1 MSNP14 MSNP13 CVR0

2008/05/08 21:35:59.286 >-->> CVR 2 0x0409 mac 10.5.2 i386 macmsgs 7.0.0 macmsgs sjack.kamminga@hotmail.com

2008/05/08 21:35:59.787 <<--< CVR 2 6.0.3 6.0.3 6.0.3 <a class="jive-link-external-small" href="http://">http://msgruser.dlservice.microsoft.com/download/A/A/F/AAF18D7D- C584-4DBB-9893-331EC0732DF0/Messenger.bin http://messenger.msn.com

2008/05/08 21:35:59.788 >-->> USR 3 TWN I sjack.kamminga@hotmail.com
.......... {Cut off}

Log at the office:

2008/05/09 11:06:23.875 Windows Live LOGON STARTED: USER = {sjack.kamminga}
2008/05/09 11:06:24.004 >-->> VER 1 MSNP14 MSNP13 CVR0

2008/05/09 11:06:24.105 Connecting to 207.46.110.65 (port 1863)
2008/05/09 11:06:54.221 Network thread got exception -128
2008/05/09 11:06:54.323 >-->> VER 2 MSNP14 MSNP13 CVR0

2008/05/09 11:07:04.457 Connecting to messenger.hotmail.com (port 1863)
2008/05/09 11:07:24.381 Network thread got exception -128
2008/05/09 11:07:24.382 >-->> VER 3 MSNP14 MSNP13 CVR0

2008/05/09 11:07:24.382 Connecting to messenger.hotmail.com (port 1863)
2008/05/09 11:07:24.382 Network thread got exception -128
2008/05/09 11:07:24.382 >-->> VER 4 MSNP14 MSNP13 CVR0

2008/05/09 11:07:25.447 Connecting to messenger.hotmail.com (port 1863)
2008/05/09 11:07:25.447 Network thread got exception -128
2008/05/09 11:07:25.482 Login (0) failed with error: (7.0)

Cheers,
Jacob

Reply

Answer 15

May 25, 2008 11:07 AM in response to tutmkhamun

This isn't a Leopard issue. I am running Mac OS X 10.4.11. I have the same problem with the official client (now Microsoft Messenger 7.0). Mac OS X firewall is off. Same errors in the log.

I have a router and NAT, but I believe ports are forwarded correctly.

MSN has worked on my setup in Adium using both the usual connection method and HTTP. Notably, only HTTP is working recently; I assumed this was because Microsoft changed something in the protocol, rather than something breaking in my setup.

The official client doesn't have an HTTP connection option that I can see.

Another option for is to use the clumsy but functional aMSN. aMSN provides for more MSN features than either Adium or the official client. aMSN does have an option to connect with HTTP (port 80).

Reply