How do I remove the previous User ID from my Mac?

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Level 1

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How do I remove the previous User ID from my Mac?

I bought my Mac from a previous owner who forgot their password to their user account. I am restricted from removing programs ETC. How do I remove their account and give me all administrative powers?

Powerbook G4, Mac OS X (10.2.x)

Posted on May 1, 2008 11:40 AM

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Answer 1

ali brown

Level 7

26,493 points

May 1, 2008 12:07 PM in response to Capersaway

Welcome To  Discussions Capersaway!

The first thing you should do, is to reset the previous user's Admin password.

You will find instructions here Changing your administrator password.

You will then be able to create a new Admin user, for yourself.
You should also consider performing an Erase & Install of the system.

Do you have the system discs?

ali b

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Answer 2

Capersaway Author

Level 1

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May 1, 2008 12:59 PM in response to ali brown

My laptop is a Powerbook G4 running OSX 10.2.8

I want to upgrade to Tiger 10.4 and have system disks for a powerbook G4 that ran 10.4 before.

I tried to upgrade but the computer didn't allow me to (cannot install this OSX). I don't seem to have the system privilege.

I don't know if I should erase the HD and try and install the tiger 10.4

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Answer 3

ali brown

Level 7

26,493 points

May 1, 2008 1:11 PM in response to Capersaway

Capersaway!

You cannot use Model Specific system discs.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?

You need the original system discs that shipped with the Mac when manufactured, to reinstall Jaguar 10.2.x.
Contact the previous owner, and request that the discs be furnished.

You need the a Full Retail Version, of the Tiger Install DVD, to upgrade.

Or, if you call Apple Customer Service 1-800-767-2775, and furnish the Serial Number of the PowerBooK, you can order a replacement set of the original system discs.

If you call Apple Phone Sales 1-800-692-7753, you can purchase the Tiger 10.4.x discs.

ali b

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Answer 4

Capersaway Author

Level 1

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May 1, 2008 1:47 PM in response to ali brown

Hi,

Thanks for the info. I will call Apple to get replacement disks for OSX 10.2.8

Appreciate the help!

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Answer 5

ali brown

Level 7

26,493 points

May 1, 2008 5:10 PM in response to Capersaway

You're Welcome Capersaway!

Repost if you have additional questions.

ali b

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