Zip file problem w/Windows users

Do the files have the extension names? Word files should end in .doc you may find that you have to compress each file individually.

Hi,

I have not spent any time compressing folders that contain mixed file types. Please detail your steps to accomplish the zipping. Also read:

http://docs.info.apple.com/article.html?path=Mac/10.5/en/9021.html

http://docs.info.apple.com/article.html?path=Mac/10.5/en/8726.html

and

http://docs.info.apple.com/article.html?path=Mac/10.5/en/8777.html

I am not sure any of it applies, but please review.

Ernie

Do you have any idea what email client the recipient(s) uses? Have you tried only compressing a folder of JPEGs, say, to see if that works for the recipient?

Do you have Windows Friendly selected?

Ernie

Message was edited by: Ernie Stamper

rkdav wrote:
I've successfully (I thought) used the Compress command to create a .zip file consisting of a Word document, about 15 .jpg files and one .pdf file. When I open the .zip file I created on my Mac, sure enough everything's there. Unfortunately, when I sent the .zip file to correspondents who tried to open it on a Windows machine, they could only see the .pdf file; all the others had weird names and would not open in Windows. Any ideas as to how best to solve the problem?

What are those weird names? If they are " ._ " file names, than that is normal. The Windows users will need to ignore them. The files are probably there, but they tried to open one or two . _ files and then gave up.

Message was edited by: etresoft

I cannot speak particularly to Entourage in this regard. I can say that with Mail, if you attach a folder of files, whether it is compressed is controlled by whether you have selected to always use Windows Friendly or not. The same is true of such files as scripts -- if Windows Friendly selected the script will be zipped, but not if WF not selected. This is in the case where compression has not already taken place before composing an email.

I would be happy to examine any examples of the multiple file type compressions you might be able to share. My email address can be found by clicking on my name to the left of this post, and looking in the bio line of the resulting Profile.

Ernie

Btw, what version of Leopard are you running? Your system info says 10.5.1?

Ernie

If you open any message from this recipient, and then arrange to see the Long or Full Headers, you should be able to find what email program they are using. Please report this.

Ernie

When sending e-mail, always use the attachment method "for windows". The "any computer" method really only means "any computer that isn't windows".

rkdav,

We still might be missing the obvious, here. Let's go back to the filename issue...

OS X will display filenames with the extension appended. You may have this option checked in the Finder, and may be seeing the extensions as a result. This is not to be confused with having the ".xxx" extension included in the filename, something that is required in Windows.

Scott