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Mac/Apple TV Connectivity via ethernet connection problems

I am having a connectivity issue with my Mac and Apple TV. I am connected to the internet via cable modem and ethernet lines. I have my Mac, Apple TV and cable modem all connected via a Netgear 5-port ethernet switch (10/100 Mbps). I am able to connect to the iTunes store (internet) with either my Mac or Apple TV by unplugging my cable modem and reconnecting with one device "on", but in order to switch from Mac to Apple TV (or vice versa) it is necessary to sleep the one device, and reconnect with the other. I am unable to communicate from the Apple TV to my Mac iTunes without a direct ethernet cable between them.

I suspect there's something in the system preferences that I'm not doing. All devices seem to work OK in isolation but not together.

Any ideas?

G 5, Mac OS X (10.4.11), Apple TV with Netgear Ethernet Switch

Posted on May 7, 2008 9:40 AM

Reply
7 replies

May 7, 2008 11:30 AM in response to cuatro

cuatro,

welcome to discussions.

Your issue is with the Netgear switch. It needs to be a router and also provide DHCP and NAT. It might be able to do this by re-configuring. In fact, as you describe it as a 5-port switch, it's very likely that one port is on the WAN side (internet) and the other four are LAN side (local). Which model switch is it ?

The issue start with the cable modem, which will only provide one Ethernet port and one IP address to access the internet. Your Netgear should really then put up a firewall and provide up to 4 local IP addresses (a LAN) for sharing access to the internet. It looks like it's not doing this, but just sharing the one IP address (supplied by your cable ISP) amongst all the attached devices. This can be a nightmare, as you are finding out.

Let us know about the Netgear and we can help.

Just in case the Netgear is unable to do what we want it to, does your G5 have more than one Ethernet port ? Is it physically possible to connect the cable modem directly to the G5 ? (are the cables long enough?) Is it physically possible then to connect the AppleTV to the G5 ? If not directly, then via the Netgear ?

It may be that you will have to spend about £30 on a router with firewall / DHCP / NAT / etc, or £40-£50 on a top-of-the-range wireless-n router, which your AppleTV will love. I'm almost certain that your existing Netgear is sufficient though.

May 7, 2008 11:35 AM in response to cuatro

Welcome to the  Discussion Forums.

Not fully sure I understand your issue completely, I understand you can only receive internet access on one device at a time, but are you saying that for the mac and the tv to see each other they need to be connected directly rather than through the ethernet switch.

How old is your modem and switch.

.................

Think Simon has the issue sorted here

Message was edited by: Winston Churchill

May 7, 2008 3:47 PM in response to cuatro

Yes, I'm sorry to say that the FS605 is only a switch / hub.

Ideally you want something suited for cable modem broadband. With wireless-n and gigabit Ethernet ports. Most importantly it would have DHCP, NAT and an SPI firewall.

Just one option with the current kit, does the Mac have wireless ? And would it be feasible to have the AppleTV connect to the Mac via Wireless ?
Thinking you could connect the Mac to the internet (via the FS605 or not, doesn't matter) by Ethernet, and then use Mac OS to share that Ethernet internet connection over it's wireless network. The AppleTV would connect to the internet using wireless going through the Mac (G5 isn't it ?).

If it was me, I'd hunt down a suitable router for the money it costs and the money I'd save by not having to have the G5 running all the time.

Mac/Apple TV Connectivity via ethernet connection problems

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