Skip navigation
This discussion is archived

White Screen on iPod, Restore won't work, Please Help

5737 Views 5 Replies Latest reply: May 11, 2008 10:04 AM by chapi0109 RSS
_Admiral_ Calculating status...
Currently Being Moderated
May 7, 2008 11:15 AM
My iPod has a blank white screen, and no matter what I do, it remains that way. I recently noticed that if I hold the Menu and Select buttons, the iPod turns off and I can hear the clicking noises when I push a button. It does reset, but only to the same white screen. If I put the iPod in forced disk mode, it is registered perfectly by iTunes and Windows, but it remains non-functional otherwise. If I try and connect the iPod to the computer without being in disk mode, it is registered by Windows but does not show up in iTunes or Windows Explorer.
I have restored the iPod MULTIPLE times, however, no matter what I do, it always returns to the blank white screen.
I would appreciate any help that anyone could give me.
Edit:I just tried to put it in diagnostic mode and I heard the "beep", but it still kept the white screen.
Message was edited by: Admiral

Message was edited by: Admiral
PC, Windows Vista, 60 Gig Video iPod
  • Mitch 751 Level 6 Level 6 (11,500 points)
    It seems the LCD screen and the battery need to be replaced for your iPod. After doing few restores, which does not leave you with any other option but


    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    Power G5, 24" iMac, few different models of iPod, iTouch and iPhone., Mac OS X (10.5.2), I am just a user like you who enjoy helping others.
  • Mitch 751 Level 6 Level 6 (11,500 points)
    Normally, a battery needs to be replaced for every 18-24 months.

    Put the iPod into disk mode = you treat it as an external hard drive
    Power G5, 24" iMac, few different models of iPod, iTouch and iPhone., Mac OS X (10.5.2), I am just a user like you who enjoy helping others.
  • chapi0109 Calculating status...
    I am having the same exact issue..I dont know what to do either..I had to replace my screen as well because it cracked...then I was able to restore it and it syncs just like my ipod would always do...It is almost fully functional..I have parts from 3 different ipods of the same gen. and ive tested and done many trials with different pieces..I ordered a new screen and battery ,and have used those parts on mine,so I do not believe that is my problem ..I need help too
    Dell Inspiron E1505

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.