Scanner Drivers for Canon

The Canon imageRUNNER series do not have a scanning utility for Mac OS X like they do for Windows (called Color Network ScanGear).

In order to scan to a Mac, the iR must have an option installed called Universal Send. This lets a user 'push' scan a document as a pdf, tiff or jpeg to a shared folder on the Mac using smb or ftp.

If you were scanning on Tiger, it would suggest that you have Universal Send on your iR C3220. So, your issue is bound to be with the Sharing setup on your Leopard Mac.

When you enabled File Sharing in Leopard, connecting via SMB or FTP is not enabled by default. So you need to go to System Preferences > Sharing and enable File Sharing. Then select Options and enable FTP or SMB sharing, depending on which method you have configured in the iR C3220 address book. Note that if you do enable smb, you also have to enable which account you will use on the iR to connect to the Mac.

With the sharing and protocol for sharing enabled, you should be able to push scan to your Mac.

One last thing. The iR C3220 was also sold with the optional imagePASS-C1/C2 print server (RIP). If this is installed on your iR C3220 (it is a white metal box hanging on the back) then you can pull scan using a utility called Fiery Remote Scan. However there is a bug with this application on Leopard and the world is waiting for an updated version that will work correctly. If you have the C1/C2 and experiencing problems with Fiery Remote Scan, then please reply and I will explain a workaround.

PaHu

I had a problem with an older Canon slide scanner. No driver. I purchased VueScan for 40 bucks and found out that it gives out 5 licenses w/ each purchase. If you know of anyone else willing to share the cost, that would be a clean solution. THe software worked like a charm for me. Good luck and...no....I do not work for the company or receive any money from VueScan.

VueScan won't be of any help to him. The iR C3220 is a copier-based MFD, not a desktop personal scanner. It doesn't have a USB/SCSI port to support scanning - it has to be performed via the Ethernet port and this doesn't support a generic TWAIN data source.

And if his iR C3220 does have the optional Fiery print controller, then there is software included for the RIP that will retrieve a scan from the machine without having to use a scanning application like VueScan.

You are correct on all accounts. My apologies for not carefully reading the initial post.

The push scanning is not that hard to configure for the Mac. As you have seen the copier supports two protocols, SMB and FTP. SMB is typically used by Windows, as FTP is not supported natively. But both are supported by Leopard, so as to which one to use is a user preference. The main difference between them is which port is used for communication. From a user perspective, there is a couple of less steps required for enabling the FTP protocol so I will explain this.

On the Mac, you will have to go to System Preferences and open Sharing. Enable File Sharing and then select Options. In the new window enable FTP and then close the window. Now, once FTP is enabled, the Sharing window will give you an example of what you need to enter into the copier. It will look like ftp://ipaddress/user_homefolder.

So, on the copier, we need to enter some information. The easiest way is via the Remote UI, which is the web page for the copier setup. Open you internet browser and enter the ip address of the copier. This will display the copiers home page. Select Address Book in the left pane. The right will show the current address books. Select a vacant one where you want to enter your scanning details. Now what you need to enter is;
1. The Address Name - this is just a name for this address, such as Brett Mac Scan
2. Protocol - select FTP
3. IP Address - this is the IP address of your Mac. The example in sharing would have shown this, such as ip address/user_homefolder
4. Path - this is where you want to scan to. By default this will be your Home folder. If there was a folder under your home folder you wanted to scan to, then you would to enter that folders name. For example, if the folder Scans existed on the desktop, then you would enter Desktop/Scans
5. User Name - this will be your account on the Mac to access your home folder
6. Password - this is your Mac account password, if you use one

With the address saved, now try scanning. Load you document into the document feeder, press the Send tab and then select Address Book. Find your address and then select color/b&w and the resolution. When this is done press the green Start button to scan. Now check your folder for the scan. Hopefully it is there...

PaHu

Hi Brett,

From what you have said, looks like your iR doesn't have the Universal Send option. Just to be sure, you should go to the copier and have a look on the touch panel for a button that shows Send. You will see Copy and Scan (which is for Windows). Hopefully there is Send as well. If not, then you won't be able to do what I advised previously, using FTP or SMB.

Re the Mailbox, the scanned documents in this area use JBIG compression to store. To view these documents, you need the JBIG plugin. Can't remember if there is one for Mac. Certainly is/was for Windows. Anwyay, this method to scan is not ideal. The image quality is very low res.

So if you don't have Send, how were you scanning in Tiger? I doubt you would have been using the Mailbox. I can only assume that your iR C3220 does have an imagePASS attached and that you were using Fiery Remote Scan. This app includes a plugin that appears in the Acquire menu of Photoshop.

If you do see the white metal box on the back of the iR, or if you see the Printer tab next to Copy and Scan in the touch panel, then you do have the imagePASS. So, you will need to install Fiery Remote Scan on the Mac, or check to see if you already have it by going to Applications and looking for a folder called Fiery. If you have this folder, open it. You should have a Fiery Remote Scan folder. If not, you can download the application from;

http://software.canon-europe.com/software/0027431.asp?model=

Unpack this file and run the installer. This will create the Fiery Remote Folder in Fiery. Once this is done, open this folder and run Fiery Remote Scan. You will be prompted to enter the ip address of the imagePASS, a nick-name and a model name, which you can enter as iR-C2. Once that is complete, the Fiery Remote Scan app will open. There is two parts. The first is where you retrieve files that you scan to the imagePASS mailbox, not the iR C3220 mailbox. The second, with a heading of Initiate, is where you set your scanning conditions, such as resolution.

Now, on the copier, press the Scan tab on the touch panel and press Online. Load you document into the adf or onto the platen and go back to your Mac. In the Fiery Remote Scan windows, select Initiate, make your scanning selection, and click Send. This will present another sheet where you choose your scanning destination. Now, this is where Fiery Remote Scan has a problem on Leopard. This second window appears behind the first, meaning that you cannot select the destination to scan the file to. The workaround is to move the Retrieve window to the left. Then, when the next window appears, you will be able to see it. Choose the destination of choice and click Send to complete the scanning.

Hope I haven't missed anything with the instructions. Let me know how you go...

PaHu

Brett I had a problem getting my Epson scanner to work with CS3 I had to run CS3 in Rosetta to get the
scanner to work Epson still has not come out with drivers to Leopard.

lechtmmgg

Brett Grossmann wrote:
...I bought the rip. THe scan app when run...doesn't run. It says it isn't properly installed.

Okay, I am assuming that when you say you bought the rip you mean you have the imagePASS-C1 or imagePASS-C2 attached to the iR C3220. Is this the case? And which one, the C1 or C2?

With an imagePASS fitted, you use Fiery Remote Scan to scan, which again I assume this is what you are using when you mention scan app. Is this also true?

For Leopard, you need to ensure that Fiery Remote Scan is version 5.5 or later. Anything earlier doesn't work. I've heard from our Canon guy that a version 5.6 for Leopard has now been released, which resolves the issue I mentioned in the other post.

Maybe you have an earlier version and hence the error. If you do, then go to Applications > Fiery and delete the Fiery Remote Scan folder. Then install the latest version. When the installation is finished, go to the Fiery Remote Scan folder again and open the application. The Scan window should open allowing you to enter the ip address of the imagePASS RIP, a Nickname (which you don't need) and a device name of iR-C1 (or iR-C2 if you have the C2). Then click the green triangle to add the printer to the list. Now, select it from the list and click OK. This should open the Scan window showing the Retrieve and Initiate window.

Try the above and let me know if you can get this far?

PaHu

Brett Grossmann wrote:
At this dudes site for Canon techs..it said that Leopard wasn't supported yet.

This was Friday last week. Is it possible that it is supported in your country..whilst here in the US they haven't got the hook up yet?

I doubt it. Probably this guy hasn't updated his web site yet. According to service information released by EFI/Canon Dec 2007; "PS printer driver: Fiery controllers support Mac OS X 10.5 with Intel-based Mac drivers which have been already released officially. Please use Intel-based Mac driver for Mac OS X 10.5."

I yahoo searched and google searched "fiery remote scan" and searched "canon fiery remote scan"...and searched "fiery version 5.6" and got nowhere. I even translated several japanese and german sites. NADA. I only found version 5.5.1

Yep. That is probably the case. Version 5.6 is still in a pre-release phase so my Canon guy had access to it but in checking today it is not out officially. He did say that it shouldn't be too much longer.

I had problems with my install last time. It would unpack the 5.5 and the installer would run. It would leave me with a Fiery folder with what looked like an app in it. When I double clicked that file in the Fiery folder it would tell me that it wasn't installed correctly! THe file looks like a plug in. I tried placing that plug-in in my plug-in folder and didn't get anywhere either.

I haven't had any trouble opening the application and inputting the ip address of the RIP on Leopard. And it is a application package, it is not a plugin. The installer should have created a Fiery Scan folder which contains data source (.ds) file into ./Library/Image Capture/TWAIN Data Sources.

There is an installer log that is created at the root (ie Mac HD). Maybe this shows if there was a problem installing some of the files? If not, then I can only think that there is some conflict with either an older version of the utility still residing on the Mac (there is a lot of EFI Harmony files that get installed into ./Libary/Frameworks). The log will show where the files are being added. Maybe you can manually find and delete these files and then try installing again.

Otherwise I would say that you should be getting your local Canon people to help, but based on your other posting I guess that is not ideal 😟

I will keep looking at this in my lab, but it's hard to fix something that is working...

PaHu