2 Replies Latest reply: May 10, 2008 1:18 AM by Dale Weisshaar
gbuster Level 1 Level 1
Trying to help my friend. He's got an older iMac flat panel, running 10.2.8. All of a sudden (who knows what he did?) he can no longer drag icons on the desktop. I've checked everything i know to do (only use a Mac occasionally). Any ideas? I'm stumped.

Mac OS X (10.2.x)
  • K Shaffer Level 6 Level 6
    Assuming you have tried some of the obvious things,
    and had another known-good mouse to check the iMac
    with; the next steps may involve resetting PRAM or
    other voodoo things to attempt to chase the ghosts
    out of the machine...

    If a hardware failure may have occurred in the computer,
    one of the things to try, as a last resort, may be to go
    and reset the Power Management Unit. If not done right
    this can drain the 3.6v internal battery quickly. If the USB
    port has actually "failed" the logic board component would
    need to be replaced. Not sure if those are separate, anymore.

    Trying another USB port for the mouse; to see if the
    one in use somehow has failed. Sometimes the one
    in a keyboard may act up, since there is a hub in it.
    Other times, it may be a port in the machine; or
    the end of the wire near the USB plug. I've seen a
    few older (otherwise nice) Apple Pro mice go bad
    due to the wire internally breaking near the mouse
    and nobody could tell it by looking at the wire.

    Some of the older black Apple Pro mice are maybe
    worth the effort to fix the broken wires; there had
    been some take-down and repair pages for mice
    and keyboards, some of them are time consuming.

    Good luck & happy computing!

  • Dale Weisshaar Level 6 Level 6

    Here's Apple doc.#107247. Apple says to restart your Mac as many times as it takes to allow drag and drop again. This problem is limited to some Jaguar users. It may take numerous restarts.

    It is also suggested, in another Apple doc. I saw, you install the 10.2.8 Combo update. You can install right over your present 10.2.8 with no issues. Make sure you unplug all USB and FireWire before installing. Just to be safe, Repair Permissions before and after the install.

    If that doesn't work try the following submitted by George Orville;
    Drag & Drop not working...

    You have a choice files to delete in ..... ~/LibraryPreferences
    • com.apple.desktop.plist
    • com.apple.dock.plist (your choice to delete this or not)
    • com.apple.finder.plist
    • com.apple.LaunchServices.LocalCache.csstore
    • com.apple.LaunchServices. plist
    • com.apple.LauchServices. UserCache.csstore
    Also you have a choice of files to delete in........
    /Library/Caches/ (folder)

    Then restart your Mac and try!