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BootCamp 2.1 - Brightness issue (MacPro - Apple Cinema HD Display)

After updating BootCamp Services from 2.02 to 2.1, I have to face an issue with brightness of my screen.

BootCamp 2.1 sets the brightness to the minimum value (very difficult to work with) and I didn't find any option (in windows) to revert brightness to the initial value (max). Brightness +/- function keys (F1/F2 alu keyboard) do not operate.

When switching to MacOSX, the display brightness is also at the minimum value but I can revert it back to the max value. Then switching back to Windows... brightness is at the max value during the boot process and then is reduced at the minimum as soon as the boot camp services are loaded !...

I removed BootCamp Services 2.1 and reinstalled BootCamp Services 2.02... no brightness issue. Then updated again to 2.1 and got that problem back.

Anyone having to face that issue?

My config:
MacPro (Early 2008)
Apple Cinema HD Display (through Apple ADC-DVI adaptor)
Windows Vista Ultimate 64 bits

Thanks in advance for your feedback

Mac OS X (10.5)

Posted on May 9, 2008 3:12 AM

Reply
18 replies

May 9, 2008 7:34 AM in response to Philippe M

Oddly enough, I'm seeing somewhat the opposite problem on a MacBook Pro with the Bootcamp 2.1 drivers.

In XP, the brightness is always 100%. I can use the keyboard to change it to less than 100%, but then a second later it returns to 100%. I didn't have this problem with 2.0.

Can you change bightness with the Brightness tab in the bootcamp control panel?

May 9, 2008 9:37 AM in response to Philippe M

Ahh... I figured that since the brightness was controllable over USB, that bootcamp was changing the brightness of the display, especially since you mentioned that reinstalling BC 2.0 brought it back to normal.

Do you think it is a brightness issue, or a driver issue? Do the brightness controls on the side of the display work? Can you adjust it with the nVidia control panel, it has all kinds of brightness and gamma features.

OK... how about this:

Is your cinema display USB cable connected? If it is, try unplugging the USB cable. Boot into Mac, set brightness to full (may be an unnecessary step) pull the USB cable, then boot into PC... it shouldn't be able to dim it unless it is talking to it via USB. At least that is my guess. I use an older cinema display on a PC, and it knows nothing about the backlight... and therefore doesn't change the brightness.

May 16, 2008 3:43 AM in response to Moonlight Mac

I've got a 2007 8 x 3.0GHz Mac Pro with a 23" Apple Cinema Display going via an Apple ADC->DVI adaptor.

With the factory fitted ATI 1900XT and Boot Camp 2.0 / XP SP2, everything was fine (except the ATI graphics card either overheating or attempting levitation every once in a while, but that's par for the course).

Upgrading to Boot Camp 2.1 (without doing XP SP3), and suddenly I'm getting the same dim monitor as the original poster. Installing "real" ATI drivers and the ATI CCC tool didn't do anything (there were brightness controls in the drivers, but they made the picture awful, unlike the keyboard-based brightness mac users are used to). Installing XP SP 3 made no difference.

So I re-installed everything (in terms of Boot Camp / XP SP2). Back in Boot Camp 2.0, it's rosy again. Install Boot Camp 2.1 (without any Windows updates at all over and above XP SP2) and the problem is back.

Re-installed all the Boot Camp / Windows stuff (each time reformatting by the way), this time having swapped the ATI 1900XT for an Apple Nvidia 8800GT. Although the mac no longer attempts vertical take off, and although I can now hear a pin drop, the picture issue remains: Boot Camp 2.1 dims the monitor, and nothing (in XP) can fix it. So it's not a specific graphics card issue, as it's happening under ATI and Nvidia cards.

As the original poster said, you can go back into Mac OS X, use the keyboard (or brightness settings in the Displays System Preference), and you're fine in Mac OS X. But go back into XP and it goes dim again. Interestingly it's not immediately dim in XP, it happens when the boot camp system tray icon (those things down by the clock in XP) loads... up until that point the monitor is fully bright in XP, assuming you'd just previously fixed it in Mac OS X prior to booting.

The solution for me was along the lines of what Moonlight Mac was suggesting: go into Mac OS X with everything plugged in normally, chuck the brightness up to your preferred amount, then remove the USB cable belonging to the DVI->ADC adaptor (which for me was going straight into the back of the mac). This prevents the mac pro (or you) from being able to adjust the monitor's brightness. Now boot into XP and you can actually see the desktop.

Aargh it's horrible, turn the lights back off! 😉

Although it provides a makeshift fix, the disadvantages are:

[1] You still can't adjust the brightness in XP, you have to go Mac OS X -> plug cable in -> adjust brightness -> remove cable -> reboot into XP. For me I want it at full brightness all the time, so this limit doesn't bother me.

[2] You're a USB socket down on the deal (the ADC monitor & ADC->DVI adaptor give you 2 sockets and take up 1 (in the mac), whereas now you only have that 1 (in your mac).

So it looks like an issue between Boot Camp 2.1, and the ADC->DVI adaptor (or the Apple Cinema Display). The original poster suggested re-installing the Boot Camp 2.0 drivers, but I didn't attempt this so can't say if rewinding to Boot Camp 2.0 (rather than reinstalling, which was the path I took) works in my config. The reason I didn't want to stay on Boot Camp 2.0 was because 2.1 made the 802.11n Airport network actually usable under XP (fine in Mac OS X of course), and that was more important to me than the 1x USB socket that I have to sacrifice using my fix.

Hope this helps,
Ken
p.s. very glad to find this post as Google & Apple Support searches hadn't been turning up anything. I thought I was going mad 🙂

May 16, 2008 5:22 PM in response to Philippe M

OK, this is a TOTAL shot in the dark, but what happens if you open the Device Manager, then from the view menu select "show hidden devices"

Under the System devices category, try disabling "Apple panel backlight"

After that, reboot into osx and make sure display is operating normally, then boot into windows and see if it stays bright (with the USB pigtail from the DVI to ADC adapter connected the whole time.)

If that doesn't work, there has to be a device or service that can be disabled to prevent the backlight from getting dimmed.

May 23, 2008 1:07 PM in response to Philippe M

Philippe -

I was having the same issue as yourself, but with Windows XP.

I think I've found a solution. WinACD is a Sourceforge project to add Apple Cinema Display HID driver and control panel for Windows XP.

I installed it and restarted. It added back the activity to the brightness control button and added brightness control to the display settings. If you go to "Advanced" under the display settings, there will be a tab for "Apple Controls." Using that tab, you can set the brightness for the monitor, plus add keyboard controls for the brightness setting.

You can download it here http://sourceforge.net/projects/winacd/

Hope this helps.

Oct 4, 2008 11:01 AM in response to Philippe M

When you update graphics, you want to first uninstall the older driver, and to do that, you need to remove the driver in Programs, delete the software, and in Safe Boot run Drive Sweeper before installing graphics driver.

It gets confusing when the issue may be Mac Pro only, and you have ideas and input that may not apply or work only for MacBook or something.

I've been using Vista U. 64-bit and ACD for a couple years now, went from OEM 7300GT to Nvidia 8600 GTS and now 9800 GTX, and never had trouble with brightness.

I did have to get the Mac Pro 2008 BootCamp 2.01 64-bit drivers though for things to work fully. Shame, thought 2007 Mac Pro was fully 64-bit.

BC 2.1 was a bear for many to install, and has led to problems. In some cases people are actually turning off Windows Update, in others doing without 2.1.

BootCamp 2.1 - Brightness issue (MacPro - Apple Cinema HD Display)

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