A later version of itunes is already installed.Even when trying to unistall

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Level 1

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A later version of itunes is already installed.Even when trying to unistall

I can't update itunes and i can't unistall itunes everytime i try, i get the message 'A later version of itunes is already installed. Installation of this version cannot continue'.

I've tried to manually unistall itunes but that doesn't work.

I've google'd the problem but no one seems to have had this problem.

Does anyone at all have any idea, how to i can resolve this issue???

dell c521, Windows Vista

Posted on May 9, 2008 10:42 AM

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Answer 1

Timmy Y

Level 4

3,115 points

May 9, 2008 11:22 AM in response to monkey505

Try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:

http://support.microsoft.com/kb/290301

Make sure it's a new and fresh download from:

http://www.apple.com/itunes/download/

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Answer 2

Jason L

Community Specialist

May 9, 2008 11:22 AM in response to monkey505

Hey monkey505,

How are you trying to manually uninstall iTunes? Try uninstalling as described here:
http://docs.info.apple.com/article.html?artnum=305409

If you still cannot uninstall iTunes, the tips in this article should help uninstall it.
http://docs.info.apple.com/article.html?artnum=93976

Jason

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Answer 3

monkey505 Author

Level 1

0 points

May 9, 2008 11:50 AM in response to Jason L

thanks for the quick responses, however i've still no joy.

When trying to manually unistall itunes, i've tried to delete all files relating to apple and itunes from program files then installing a new version to only get the same response 'A later version of itunes is already installed'

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Answer 4

monkey505 Author

Level 1

0 points

May 23, 2008 5:14 AM in response to monkey505

anyone???

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Answer 5

polydorus

Level 6

11,967 points

May 23, 2008 5:27 AM in response to monkey505

Did you do all the steps in the scond article recommended by Jason?It would help if you explained exaclty what steps you have taken.

Usually this issue is solved by cleaning up the installer files with the Microsoft Installer Cleanup Utility. Did you do That?

In case it helps here is a step by step method for removal of iTunes, installer clean up and reinstall.

== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime

http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/

Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program

http://support.microsoft.com/kb/290301/

Now use the following method to remove iTunes and its components:
XP
http://docs.info.apple.com/article.html?artnum=93698
Vista
http://docs.info.apple.com/article.html?artnum=305409

If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.

Restart your PC.

Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)

Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.

restart your PC

Install the stand alone Quicktime and check that it works.

If it does, install iTunes.

===

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