Songs play on itunes but not iphone

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Level 1

5 points

Songs play on itunes but not iphone

I have a few songs that refuse to play, all by one artist. Both were already on my computer, not from itunes, and they play perfectly well in itunes library and on my iphone on the computer, but when i disconnect and try to play them on the phone itself, nothing at all. Anyone have any ideas?

Windows Vista

Posted on May 9, 2008 12:30 PM

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Answer 1

Damon M.

Level 4

3,705 points

Jun 4, 2008 12:59 PM in response to craigy_j

A couple of things to try.

Try resetting the iphone by holding down the power button and home button at the same time until you see the apple logo.
http://support.apple.com/kb/HT1737

Also, make sure that itunes and the iphone are completely up to date.
http://www.apple.com/itunes/download/

Hope this helps.

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Answer 2

craigy_j Author

Level 1

5 points

May 9, 2008 12:34 PM in response to craigy_j

forgot to mention, the songs used to play, then all of a sudden they stopped. I have tried erasing and ripping from cd, but still no joy

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Answer 3

Jun 2, 2008 5:49 AM in response to craigy_j

it might be that your iPhone isn't an authorized "computer" on iTunes. I had the same problem, or at least similar, in that some of my songs would play but others wouldn't. To fix it I went into iTunes with my iPhone connected, made sure that my iPhone was selected in the left-hand menu bard and then under the Store menu selected the "Authorize computer..".

This prompts you to put in your password for iTunes store. If all goes well a message saying that the "computer" has been added to your list of authorized computers for your iTunes account.

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