Stuck on black loading screen

Question

Stuck on black loading screen

I had to restore my iphone and now it wont sync or anything. My iphone is currently stuck on a black screen with the apple logo and a loading icon.
How can I fix this? I can't turn my iphone off either.

Windows XP

Posted on May 10, 2008 4:31 PM

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Answer 1

Best reply

J.Rich22

Level 1

31 points

May 10, 2008 7:32 PM in response to antigone04040404

ok plug the iPhone into your computer and open up iTunes hold the sleep/wake button and the home button until the iPhone restarts once it restarts it should be in recover mode and a message will appear in itunes saying "a iPhone has been detected in recovery mode" then re-restore it

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Answer 2

Jason L

Community Specialist

May 11, 2008 10:05 AM in response to antigone04040404

Hey Matt,

Try resetting the iPhone.
http://docs.info.apple.com/article.html?artnum=305743

If it still does not startup correctly after the reset try putting the iPhone into recovery mode, then restoring.
http://support.apple.com/kb/HT1808

Jason

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Answer 3

May 11, 2008 2:06 PM in response to Jason L

Ok i have this prob too. phone frozen after turning on wifi...
waiting about an hr nothing; restarted, only got as far as apple logo.
tried again, and again. now been 2 hours.
Have just tried restore and the same thing only get as far as the apple logo with spining wheel on it... waited 20 mins and tried restore again, now has got the same point again and been doing that for another 20 mins now...
any ideas?

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