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Stuck on black loading screen

34990 Views 3 Replies Latest reply: May 11, 2008 2:06 PM by Justicets RSS
antigone04040404 Level 1 Level 1 (0 points)
Currently Being Moderated
May 10, 2008 4:31 PM
I had to restore my iphone and now it wont sync or anything. My iphone is currently stuck on a black screen with the apple logo and a loading icon.
How can I fix this? I can't turn my iphone off either.
Windows XP
  • J.Rich22 Level 1 Level 1 (25 points)
    Currently Being Moderated
    May 10, 2008 7:32 PM (in response to antigone04040404)
    ok plug the iPhone into your computer and open up iTunes hold the sleep/wake button and the home button until the iPhone restarts once it restarts it should be in recover mode and a message will appear in itunes saying "a iPhone has been detected in recovery mode" then re-restore it
    Windows Vista, 8GB iPhone, iPod Nano 3rd Gen.(Product Red)
  • Jason L Community Hosts Community Hosts (9,250 points)
    Currently Being Moderated
    May 11, 2008 10:05 AM (in response to antigone04040404)
    Hey Matt,

    Try resetting the iPhone.
    http://docs.info.apple.com/article.html?artnum=305743

    If it still does not startup correctly after the reset try putting the iPhone into recovery mode, then restoring.
    http://support.apple.com/kb/HT1808

    Jason
    MBP 2.0, 2GB ram, Mac OS X (10.5.2)
  • Justicets Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 11, 2008 2:06 PM (in response to Jason L)
    Ok i have this prob too. phone frozen after turning on wifi...
    waiting about an hr nothing; restarted, only got as far as apple logo.
    tried again, and again. now been 2 hours.
    Have just tried restore and the same thing only get as far as the apple logo with spining wheel on it... waited 20 mins and tried restore again, now has got the same point again and been doing that for another 20 mins now...
    any ideas?
    2GHz 2GbDDR XP - iphone 8Gb, Windows XP

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