Connection to outgoing server "smtp.gmail.com" Failed

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Level 1

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Connection to outgoing server "smtp.gmail.com" Failed

I have an ipod tough 16gb with the january update, and i've been using my mail app. as you can tell from the thread title, i'm using a gmail account. i've found that i am able to receive emails, but not send them. when attempting to send an email, i get the above error message. i've tried using mutiple ports, but cant get it to work, can anyone help?

Windows XP

Posted on May 11, 2008 8:30 PM

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Answer 1

Duddo

Level 4

1,470 points

May 12, 2008 12:32 AM in response to Keinlicht

Hi,

Silly question but is SSL turned "ON" in outgoing settings?

Dud.

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Answer 2

May 12, 2008 5:47 AM in response to Keinlicht

Sending via Gmail works fine for me. My outgoing settings (Settings > Mail > account > Advanced) are:

Use SSL - ON
Authentication - Password
Server Port - 587

Hope this helps...

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Answer 3

Keinlicht Author

Level 1

0 points

May 12, 2008 3:37 PM in response to Keinlicht

Thanks for the help guys, but i have tried everything mentioned, including ports 587, 25, 465, and 993. none work. as well, both my SSL settings are on. i'll post my settings below.

"outgoing settings"

Use SSL: ON
Authentication > (this setting is greyed-out and i can't change it.)
Server port: 465

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Answer 4

Duddo

Level 4

1,470 points

May 12, 2008 4:25 PM in response to Keinlicht

Hi,

Two more "silly" questions...

1. Presumably you have tried deleting the account and then setting it back up again?

2. You have looked through the help pages (for iPhone) on the Gmail site itself? I had a quick look and they seem quite extensive.

FYI my ports are incoming- 993, outgoing- 587.

Good luck,

Dud.

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Answer 5

A A P L

Level 7

21,746 points

May 12, 2008 5:09 PM in response to Keinlicht

Try this:
google fix.

Scott

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Answer 6

May 13, 2008 4:43 AM in response to Keinlicht

Is your account IMAP or POP? Port 465 is for POP SMTP, port 587 is for IMAP SMTP.

If you use the gmail option when you set up the account it defaulted to IMAP (this was not the case for earlier iPhone users, but is the case for all IPT's, since Mail was not available until this year). You could delete the account on the IPT then re-add it.

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Answer 7

Keinlicht Author

Level 1

0 points

May 14, 2008 6:20 PM in response to A A P L

Thanks, i don't know what that did, but my mail works fine now.

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Answer 8

A A P L

Level 7

21,746 points

May 14, 2008 8:58 PM in response to Keinlicht

You're welcome.

Scott

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