mail on iphone not showing up in outlook

Do you have your GMail configured for POP or IMAP?

CG

If you have Never selected for removing messages from the server when downloaded for the account preferences, this indicates you are accessing the account as a POP account.

Are you also accessing the account as a POP account with Outlook?

If so, do you have Never selected for removing messages from the server when downloaded for the account preferences with Outlook?

It is now possible to access a Gmail account as a POP or IMAP account with an email client. This doesn't resolve this particular problem, but when accessing the same account with an email client on multiple computers or devices, it is preferable to access the account as an IMAP account. All server stored mailboxes for an IMAP account are kept synchronized with the server automatically with all email clients used to access the account. You can also store sent messages on the server with both email clients used to access the account so all sent messages with both email clients will be identical.

This will also eliminate the "message has not been downloaded from the server" problem, which can occur with a POP account when more than one email client is accessing the incoming mail server at the same time.

If this is of any use, I have also just started observing the same behavior with my .Mac account mail and my iPhone.

If I check my mail on my iPhone before I do so on my laptop -- in this case, the laptop was off -- the message I open does not show up in Mail on my laptop. I'm not sure this always happens but I've had it happen at least twice lately. I also often leave my laptop running so sometimes the laptop could have downloaded the .Mac mail the other times which could make the difference.

It's probably worth noting that this did show up after I had to replace my iPhone and I configured my .Mac mail account via the iPhone, not iTunes.

Suggestions?

chip.r,

Make sure the iPhone is using the .Mac presets to use IMAP, and that your computer is either using the .Mac presets in Mail or is configured as IMAP.

Hope this helps,

Nathan C.

Ron F,

If this is Gmail, and Outlook is accessing it via POP you should keep the information in this article from Gmail's knowledge base in mind:
http://mail.google.com/support/bin/answer.py?answer=13291&topic=12919

Hope this helps,

Nathan C.

Nathan,

I'm definitely using IMAP -- that's all I use so my mail is accessible no matter where I am. Also, all my other messages are on both computers and if the iPhone were set to POP some how, they would not have downloaded to the second machine, I'm pretty sure (unless I had told the iPhone somehow to keep the messages on the server which, as far as I can, see is not an option -- at least as currently configured).

The last time this happened I could not find the missing message anywhere on my laptop. This time I actually did find the message in my Trash on my laptop even though it was still in Inbox on my iPhone.

I don't know how often this is happening but I happened to catch it last night because last night I was traveling and some mail collected while I was on the road. My laptop was off and as soon as we arrived I took the dogs for a walk. While walking, I checked my mail on my iPhone and saw a message that needed a detailed reply. As soon as I got back home, I booted my laptop and the first thing I did was go looking for this message and I couldn't find it. If I hadn't been looking for it, would I have noticed it was missing? Maybe not, if I had already replied via the iPhone.

BTW, the unread messages before and after the message were retrieved by my laptop, just not the one I read.

Thoughts?
Chip

chip.r,

What are you settings in Mail.app on you Mac set to in the Junk Mail tab?

Thank you,

Nathan C.

It's disabled and I use the Rules (with Spam Sieve) -- which only move my mail to a Spam folder, not the Trash.