13 Replies Latest reply: Sep 11, 2008 11:18 AM by the fiend
rboleman Level 1 Level 1 (0 points)
I have recently been receiving the error message that some of my video podcasts cannot be copied to my iPod because the format is not supported. The crazy thing is that it is happening to video podcasts that I have been downloading & watching for awhile. Why has the video format suddenly changed from iTunes and how can I convert the file so that it will show up on my iPod?

Dell optiplex gx620, Windows XP
  • cmnolefan Level 1 Level 1 (0 points)
    I just encountered the same problem. 7 of my video podcasts won't sync to my ipod. Can anyone help with this problem?
  • sdnk Level 1 Level 1 (0 points)
    I'm also getting this error when I try to sync video podcasts to my iPod Touch. I have been syncing these podcasts for several months without error and now they won't download. I started getting the error a couple of weeks ago.
  • leutin Level 1 Level 1 (0 points)
    Yep, same vibe here too with an 80GB model. Ever since I updated to V1.3 things have been a bit random with my iPod.

    At one point I ended up with only two seconds of each song playing before it would stop. Most annoying and most bizarre.
  • ddking2 Level 1 Level 1 (0 points)
    I have encountered the same issue, I even tried to convert the selection, but it still will not sync. To make it even more of a head scratcher, we have two iPod nano 3G, both 8gig and one of them will sync with these podcasts, the other will not! I have done everything I can think of to figure out a solution. I want my podcasts and can't get them on my iPod, but my husband, who is not really interested in those podcasts can get them just fine. Rats!
  • sdnk Level 1 Level 1 (0 points)
    I have figured out the problem on my system. My ISP, Time Warner recently upgraded the security suite they offer to their users to a new Computer Associates Security product that includes anti-virus, anti-spyware and a firewall. The firewall was the problem. Once I disabled the firewall I had to delete the recent podcasts that would not download and re-download them to iTunes. Then I did a manual sync and the podcasts all made it to my iPod without error.
  • Eli Sherer Level 1 Level 1 (30 points)
    OK folks... just to keep this active, my iPod 5G (30g) is working fine and I have no problem with "most" of the Video Podcasts to which I subscribe. But all of a sudden, two of them have started giving me the message described (not copied because video format is not supported by this iPod).

    One of them is David Pogue's Video Technology podcast from the New York Times! So these are not crummy little podcasts here!

    Short of reformatting my iPod (which would truely be a pain, as I've gone through it before), does anyone have any ideas? Or perhaps someone with an Applecare plan can call Apple and ask them about it!
  • tkerugger Level 1 Level 1 (0 points)
    I'm having the same problem with my iPod. I watch Slate V's video podcast, as well as Adobe Photoshop User TV, and both of them are no longer supported by my iPod.

    I tried reformatting my iPod, and making sure everything was up to date, but, alas, nothing.

    Help...!
  • burnspammers Level 1 Level 1 (10 points)
    I have the exact same problem at the topic starter with my 30G. Happens with some movies, and two TV shows I recently purchased from the Store. I've checked and the problem files are indeed supported. I mean some videos/podcasts/movies sync just fine...

    Anyone out there than can help?

    Please?
  • the fiend Level 5 Level 5 (7,700 points)
    rboleman wrote:
    I have recently been receiving the error message that some of my video podcasts cannot be copied to my iPod because the format is not supported. The crazy thing is that it is happening to video podcasts that I have been downloading & watching for awhile. Why has the video format suddenly changed from iTunes and how can I convert the file so that it will show up on my iPod?

    Since several people have added to this thread with variations of the same problem, here's an explanation.

    Although you do not state the title of the Podcats, the fact is they are not from the iTunes Store. All the iTunes Store does is list them and remember where they are stored, and this is somewhere chosen by the Podcast producer, who is not connected to iTunes or Apple. When you ask for a particular Podcast, the iTunes Store downloads it from the non-iTunes/Apple web site directly to your iTunes.

    What has happened in your case is that the Podcast's producer has changed the format in which the Podcasts are available. Why? Possibly they have had to change their software and the new one either doesn't create iPod compatible Podcasts, or the producer does not know that they are not in the appropriate format. Contact the producer and let them know.

    Don't forget, Podcasts are not exclusive to iPods. They are produced for everyone and used by anyone with an MP3 player or media player. In addition, there are now the newer HD (High Definition) video Podcasts available which will not play on an iPod because it doesn't have enough "processing power". Sometimes therefore, there will be occasions when video Podcasts will not play on an iPod. You could try selecting the episode and *Advanced/Convert selection for use on iPhone/iPod* but the conversion takes forever and will "strip out" the Podcast ID tags, therefore placing the video in the non-Podcasts section of your iPod.
  • Veldryn Level 1 Level 1 (0 points)
    This can't be true, being as video podcast that I had already previously downloaded, and had already previously worked, now no longer do. It has to be something with the iPod or iTunes itself
  • the fiend Level 5 Level 5 (7,700 points)
    Veldryn wrote:
    This can't be true, being as video podcast that I had already previously downloaded, and had already previously worked, now no longer do.

    Let's be very clear about this, do you mean _new episodes_ of the _same Podcast programme_ (that you've previously downloaded), or the _same episode_ that you wish to watch again? I've re-read the previous posts several times and my understanding is that they are all referring to new episodes.

    If you mean _new episodes_ of the same programme, then I suggest you re-read paragraph three of my previous post in this thread! In addition, see the title of this thread: *"video format not supported"* and also the text from the original poster:
    rboleman wrote:
    I have recently been receiving the error message that _some of my video podcasts cannot be copied to my iPod *because the format is not supported.*_

    That's the message iTunes gives you, it can't be clearer than that. Rboleman goes on to say:
    rboleman wrote:
    The crazy thing is that _it is happening to video podcasts that I have been downloading & watching for awhile._

    Once again, it can't be a clearer message than that and I explained why that can happen as well.

    Veldryn wrote:
    It has to be something with the iPod or iTunes itself

    I suggest that you try Restoring your iPod then.

    Message was edited by: the fiend
  • Veldryn Level 1 Level 1 (0 points)
    Thanks for your attention and help.
    I mean previous podcasts that have been downloaded to my iTunes for awhile and have, at one point and time, been on my iPod. Now, when I want to put them on my iPod again, give me the error previously mentioned.

    This is in addition to the problems with new downloads that have been covered.
  • the fiend Level 5 Level 5 (7,700 points)
    Veldryn wrote:
    I mean previous podcasts that have been downloaded to my iTunes for awhile and have, at one point and time, been on my iPod. Now, when I want to put them on my iPod again, give me the error previously mentioned.


    My 5th generation iPod has not shown any these symptoms when playing a video a second (or subsequent) time, although I leave mine on there all the time. So the only thing I can suggest is a Restore.

    The Restore procedure resets an iPod back to its factory settings , but be aware that it also removes all content. So if you manually manage your ipod and do not access to the original files you will lose those songs, videos and pictures.

    Good luck.