956 Views 1 Reply Latest reply: May 15, 2008 11:47 AM by Jay Deutsch
I have a brand new scanjet that stopped working a week into service. I spent over 2 hours on the phone with HP and came up with nothing. While waiting for a senior tech to call me back I downloaded VueScan and everything works fine.
Problem is with HP software. Go to HP.com and download the leopard driver for your scanner, but use vuescan to scan until HP wakes up and releases compatible software.