Ipod software licence agreement

I need help!!!! I have downloaded itunes and connected my ipod and the ipod software licence agreement appeared on the right of the screen. I clicked on agree and save and nothing happens. I clicked on cancel and my ipod no longer appeared in the devices window. If I don't click on cancel the agreement words stay and I can look around the pages but can't sync the ipod. I'm so sick. I've removed itunes and started again but still the same. I tried to restore factory settings to ipod but can't access that cos itunes doesn'r recognise the ipod. Please, please someone help me. I'm going crazy.