HDCP is not supported by my HDMI connection

Question

Level 1

3 points

HDCP is not supported by my HDMI connection

I just purchased a movie from the iTunes store to watch on my AppleTV. When I tried to watch the move, I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection. Use the component video connection to watch the content."

What does "Use the component video connection to watch content mean."? I have a lot of wires connecting the various video components connected to my TV that only the Best Buy Geek squad has dealt with, so even if I new what component video connection the alert is referring to I doubt if I can easily connect it.

Should I try to get my money back from Apple's iTunes store or is there a simple way to set things up to watch this movie?

Thanks for any help anyone can provide.

John Femendzin

Mac Mini, Mac OS X (10.5.2), AppleTV

Posted on May 18, 2008 3:14 PM

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Answer 1

wd5

Level 1

5 points

May 18, 2008 3:41 PM in response to Fermendzin

Component video uses the Red, Green & Blue connectors on the back of the ATV. I believe the best resolution you can get out of the RGB connectors will be 480P...

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Answer 2

Rudegar

Level 10

170,748 points

May 18, 2008 3:51 PM in response to wd5

http://en.wikipedia.org/wiki/Component_video
no it does better then 480P

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Answer 3

Fermendzin Author

Level 1

3 points

May 18, 2008 5:11 PM in response to wd5

Thanks for answering my question. After posting my question, I decided to call Apple hoping to get a solution. They were very nice and all I needed to do was upgrade fro V2.0 to V2.02 to resolve the HDCP-HDMI incompatibility problem.

Thanks again for your reply and kudos to Apple Tech Services.

John

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Answer 4

wd5

Level 1

5 points

May 18, 2008 5:15 PM in response to Fermendzin

Hi Rudegar,

I stand corrected. Does the ATV support 1080P out of the RGB ports?

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Answer 5

May 23, 2008 5:46 AM in response to Fermendzin

I have the same issue. Last PM I up dated ATV Software from 2.0 to 2.02. This did not resolve my problem. Did the upgrade resolve your issue?

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Answer 6

TSATEAM

Level 1

0 points

Aug 9, 2008 12:33 PM in response to Fermendzin

Yesterday my Apple TV worked fine with my Infocus Projector connected by HDMI via DVI converter. Today I can not play any content. I have tried everything. I have the current version of software 2.1. This very unsatisfactory how can it work one day and not the next. I have read some of the comments on this but there does not seem to be any fix. Any suggestions please.

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