Postscript error page "rangecheck"

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Postscript error page "rangecheck"

After installing 10.5 on our machines, a problem has occurred that makes all our print jobs be followed by an error page displaying the following text:

ERROR: rangecheck
OFFENDING COMMAND: getinterval
STACK: (EOJ), 0 , 14 ,

This is frightfully annoying, and also very environmentally unfriendly, as we now might have processed a small forest just to display the error page.

What did apple do with the latest update that made our Xerox WCP 2128 printer get so upset?

There is of course no way to turn off this feature, even after following this manual to turn off error reporting.

Xerox has of course not encountered this problem before, but there are others here in this city with the same configuration who has.

So- what to do?

MacPro, G5 etc., Mac OS X (10.5.2)

Posted on May 19, 2008 5:20 AM

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Answer 1

S. Ral Seier Author

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May 19, 2008 5:21 AM in response to S. Ral Seier

this manual!
http://docs.info.apple.com/article.html?artnum=307043

🙂

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Answer 2

svenjick

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Jul 7, 2008 5:05 AM in response to S. Ral Seier

Thank you, but the solution proposed in the linked page is not suitable for Xerox WCP printers... I'm still searching for a solution (I have the problem with Xerox WCP 35 machines).

Message was edited by: svenjick

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Answer 3

Jul 7, 2008 6:32 PM in response to svenjick

Actually, it probably is. There are a number of printers that started printing error pages after the print job is done, not just the HP printer in that document. If you cannot find an updated PPD file for your printer, then the method described there will turn off printed error messages.

Try it and see if it works. You can always turn error reporting back on if it is not the problem.

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Answer 4

sysadmin

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37 points

Jul 16, 2008 11:05 AM in response to Bruce De Benedictis

Was this ever resolved? We're getting that error on our Xerox WCP 35. It didn't start until we upgraded to Leopard. I made the change in the link above, but it had no effect.

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Answer 5

svenjick

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Jul 17, 2008 1:18 AM in response to Bruce De Benedictis

Sorry, I also tried the suggested command line, but errors still appear. An admin of the university where I work has contacted Xerox-support, no news for the moment.

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Answer 6

awado

Level 2

221 points

Aug 29, 2008 1:26 PM in response to sysadmin

I can confirm what's written in the Apple support doc for OKI printers (PS3 and PS2) on 10.5.4. It is a common method to disable those postscript error reports, not Xerox-specific.

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Answer 7

Sep 11, 2008 12:42 PM in response to S. Ral Seier

I too see these errors on a WCP C3545. And the suggested command line entry did not solve the problem. All it did was actually format the error output a little cleaner.... Go Figure!

Any news as to a fix?

- Mat

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