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Error during setup

4304 Views 2 Replies Latest reply: May 24, 2008 3:37 AM by ww_adh RSS
ww_adh Calculating status...
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May 20, 2008 6:22 PM
I just got my Time Capsule today an tried to set it up. I installed AirPort on my computer, followed all the directions to connect the Time Capsule to the internet and power source. AirPort was able to see the wireless device and I clicked "continue" to set it up as an AirPort Base Station. Next a window pops up that says "detecting Apple wireless devices. Please wait..." I wait about a minute and then I get an error message: "An error occurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again. Error -4" I'm not sure what to do about this. I tried unplugging the Time Capsule. I've rescanned for it and tried the setup again. I installed AirPort on our other laptop and tried configuring it from that computer. I always get the same message. I'd appreciate any help--thanks.
Compaq Presario R3000, Windows XP
  • graphics-guru Level 2 Level 2 (200 points)
    Currently Being Moderated
    May 21, 2008 2:50 PM (in response to ww_adh)
    Run software update to get any available Airport updates.

    Then connect your Mac with a CAT5 cable to one of the TC's 3 LAN jacks (not the single WAN jack). Then run the Airport Utility to setup the TC using a wired connection.

    Once setup, you can disconnect the CAT5 cable and connect wirelessly. If you have any difficulty, you can reconnect the wired connection and make any needed changes.
    MacBook Pro, Mac OS X (10.5.2)

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