Trouble installing printer

i recently bought a printer and it will not connect to my mac, when i open my printer utilities and select the add printer option, my printer comes up on the screen but cannot find my printers model in the print using drop down menu.

Is there a different way to do it because i have had macs for the last 4 years and have never had this problem before?

mini, Mac OS X (10.4.10)

Posted on May 21, 2008 2:19 PM

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8 replies

May 22, 2008 3:56 AM in response to A-J-P

Since you don't indicate which make and model the printer is, it's difficult to give specifics, but if your printer came with a disk containing MacOS drivers, did you install those? If it didn't, have you looked on the manufacturer's web site to see if there are MacOS drivers for that specific printer? If there are, download and install those, then try and add the printer again.

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Trouble installing printer

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