Error Message 1 (121) 611-611

Question

Error Message 1 (121) 611-611

Suddenly I am unable to text one person who is in my address book (also an iPhone user on AT&T). Phone number is entered correctly (10 digit) and he can text me.

However each time I try to text, I get an error message back with the above number and message: (number) Error Invalid Number. Please re-send using a valid 10 digit mobil number or valid short code.

The number could not be more accurate. And texting did work until a few weeks ago.

iPhone 1.1.4

MacBook Pro 2.6 GHz Intel Core 2 Duo, Mac OS X (10.5.2), lots o' RAM

Posted on May 22, 2008 5:17 PM

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Answer 1

Jason L

Community Specialist

May 23, 2008 2:44 PM in response to Robert Spector

Hey Robert,

Make sure the area code is correct for the contact as described here:
http://support.apple.com/kb/TS1291

If the iPhone continues to give you that error message, try deleting the contact and then re-create it.

You can also try deleting the previous conversation that was giving the error.

Jason

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Answer 2

djb525

Level 1

20 points

May 23, 2008 9:38 PM in response to Robert Spector

The format that you posted for the subject is not correct. The 1 at the beginning does not count as one of the 10 digits. you are missing a number. this is the correct format... 1 (123) 456-7890

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Answer 3

Jul 5, 2008 7:40 PM in response to Robert Spector

Just send a text message to your own 10-digit number. It worked for me.

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Answer 4

admatt

Level 1

5 points

Jul 19, 2008 5:23 PM in response to Robert Spector

I was having this problem only with numbers that have the same area code as me. The SMS app was stripping off the area code.. so only using a 7 digit number when I tried to text someone in my contacts. What worked for me was to delete the contact from AddressBook on my mac, sync, add it back again, and sync again. Then all worked fine.

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Answer 5

buddy154

Level 1

0 points

Aug 7, 2008 8:56 PM in response to Robert Spector

use this format (123)123-4567 do not put the 1 in front. This gives you a 10 digit number. this is what worked for me.

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Answer 6

Flayra

Level 1

0 points

Aug 23, 2008 12:11 PM in response to buddy154

I've been getting this error often as well, but only with a couple contacts. It only happens if I reply to a text message though - I can send a message successfully if press "Messages" to go back to the main SMS view and press the compose button and then send a message.

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Answer 7

Aug 23, 2008 12:21 PM in response to Robert Spector

I had this problem and person at ATT fixed it by sending text as if the person wasn't on your contact list, so manually.

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Answer 8

qbharold

Level 1

0 points

Sep 12, 2008 10:37 PM in response to Robert Spector

Here is how I was able to correct it:

1. Correct the contact's phone number so it in the format *(xxx) xxx-xxxx*.
2. From the Home Screen, press the SMS button.
3. Press the Edit button in the top-right corner.
4. Locate the conversation with the contact that failed.
5. Press the circular, red and white delete button located to the left of the conversation.
6. Press the red and white Delete to the right of the conversation.

You should now be able to send your text message.

Worked with AT&T tonight and we had noticed that manually entering the contact's phone number would work successfully. Also, a new contact with the same, full phone number exhibited the same behavior AND had used the same conversation window which led us to deleting the conversation. Make sure the conversation is deleted, not cleared.

This bug still exists in iPhone software version 2.1 .

I hope this helps,
Harold

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