Can't download video from Canon camera

I have a video in my Canon PowerShot SD300 Digital ELPH camera that does not download into iPhoto. I can watch the video (292mb) in my camera, and iPhoto recognizes that it is there, but does not download it. When I click to download the video, the computer behaves as if it is downloading, but the video does not appear in the library when it is done. I've tried looking for it elsewhere on my computer, but can't find it. I've thought about trying to pull it directly off the camera using the desktop, but the camera doesn't show up in the finder, only within iPhoto. How can I get this video!?

PowerBook G4, Mac OS X (10.4.11)

Posted on May 22, 2008 7:21 PM

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3 replies

May 22, 2008 9:41 PM in response to chase_chance

I have seen this exact behavior with large video files. You have 2 basic choices:

1) Use Image Capture (in your Applications folder) to download the video. In IC you can select "Download Some", see the files on the camera, and select just the ones you want to download. With a file this big I recommend doing one at a time. Set it to Download to your Desktop, and be patient. Ignore the blue Progress bar, as it seems to go from 0 to 100 very quickly, when in fact the process has just begun. It may seem like nothing is happening, but wait long enough and it should complete.

2) Canons do not appear in the Finder, as you have observed. Instead of uploading via the camera, use a USB card reader to mount the card. Then you can simply drag the video files to your Desktop. The Finder seems to copy much more quickly than Image Capture, and its blue Progress bar is much more accurate. Another advantage is that you don't have to worry about the camera's batteries dying during the download.

Either way, once the videos are on your desktop you can import them into iPhoto, then trash the desktop copy.

Regards.

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Can't download video from Canon camera

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