2 Replies Latest reply: Jul 22, 2008 2:48 PM by deggie
judahspb Level 1 Level 1
I have tried the 5 R's. I have tried almost everything I could find in the forums, but the same problem still lingers. When I connect my new iPod Classic to my computer, the iPod says it is synching, which it does fine. It is than "Connected". When I look in Finder, it shows up in the side panel. It even brings iTunes to the front of the screen. Yet it will not show up in iTunes. Everything says it is connected to the computer and synched up properly, yet I cannot get it to link up with iTunes so I can add content and such. Please help.

iPod Classic and eMac, Mac OS X (10.5.2), New iPod
  • Jb-burger Level 1 Level 1
    I am having the exact same problem. I have done the "5 R's" and even had my iPod replaced with a new one by apple (suspecting they couldn't solve the problem). But even now, with a completely new iPod, Windows (Vista) recognizes the iPod (as it did previously), but iTunes does not. The iPod displays that it is connected, but does not appear in the iTunes source list! Then, as soon as I disconnect the iPod (as there's no other way) then suddenly it appears and several error messages come up saying: "Jarad's iPod cannot be synced. The required folder cannot be found." !!! This is so fustrating!!!! Is there anyone out there who can help?
  • deggie Level 9 Level 9
    Have you removed then reloaded iTunes? If not, try it and be really patient, it took almost 3 minutes on mine for the beach ball to stop and have it show up under DEVICES in iTunes.