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Err=8008 HELP!!

Can you please help me solve a problem with this error? I am trying to download one of the shows I am subscribed on but it's stopping downloading and showing err=8008.
Thanks

Sony, Windows Vista

Posted on May 24, 2008 1:56 AM

Reply
39 replies

May 27, 2008 6:00 PM in response to Sanjat10

Did you get this resolved?

If not then exit iTunes and go to "My Documents" and then browse to "My Music\iTunes\iTunes Music\Downloads\". Delete everything in this directory as this contains your partial downloads.

If you still get the error 8008 then the workaround is a real pain and you'd need to change your DNS address temporarily to work around it.

Jun 2, 2008 8:37 AM in response to wysiwyg_bill

I'm getting this problem with the latest episode of LOST (it's the season finale and all). It gets to 70MB (seemingly) then jumps back to 60.1MB, stops, with "err = 8008" next to it, and it pops up with the error message telling me to "check for purchases".

Tried deleting everything in "Downloads", it still happens every time. 😟

Jun 3, 2008 8:42 AM in response to aberrate

Got this from Apple after suggesting it might be a problem at their end:



I understand you attempted the troubleshooting, to no avail. I'm sorry to learn that this item did not meet the standard of quality you have come to expect from the iTunes Store.

I have submitted this item for investigation. Apple takes the quality of the items offered on the iTunes Store seriously and will investigate the issue with this item, but I can't say when or if the issue will be resolved. Please try again in a few weeks.

Maybe thepiratebay might be more helpful :P

Jun 3, 2008 11:45 AM in response to UnlivedPhalanx

I have also received a reply from iTunes customer services suggesting all the fixes that already appear on their website. I told them I'd already tried these!! they also sent me loads of links for Windows XP - very nice but I told them I am using Windows Vista.

Seems to me they couldn't care less now they have my money. Brilliant! Thanks for nothing Apple.

Err=8008 HELP!!

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