Help...Can't find HD on Disk Utility

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Help...Can't find HD on Disk Utility

I was using my macbook this morning when it suddenly stopped working so I held the power button down and then when I tried turning it back on it wouldn't boot. It goes to a screen with a folder with a question mark on it. I can't access single user mode, but I can start up my leopard dvd and run disk utility. However, disk utility doesn't show any drives? it can find my HD. What should I do? My macbook is still under warranty and I bought it directly off the apple site. Do I need to contact apple directly or can I take my macbook to an apple store? Any way that I can fix this myself? thanks

Posted on May 24, 2008 11:11 AM

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Answer 1

May 24, 2008 11:32 AM in response to b_dhami

Take the computer to an Apple Authorized Service Provider or the Apple Store for warranty repair.

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Answer 2

b_dhami Author

Level 1

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May 24, 2008 6:02 PM in response to Frank Canzolino

I shouldn't have any sort of problem with warranty would I? I bought my macbook last year in august and it says that it comes with 1 year warranty. I hope I don't have any problem with that.

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Answer 3

Mac-Medic

Level 6

17,301 points

May 26, 2008 10:08 AM in response to b_dhami

You probably have a Seagate hard drive in there. Read this and pull the drive out to check the numbers on it.

http://www.macsimumnews.com/index.php/archive/macosgmacbook_seagate_hard_drives_catastrophicallyfailing

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