"Error occurred while converting the file "song name."

Question

Level 1

6 points

"Error occurred while converting the file "song name."

While trying to import 3 different CD's into iTunes, the message "Error occurred while converting the file "song name. The required folder cannot be found." The song name is the first song of each of the CD's I tried to import. Have imported over 3,000 songs and never had this happen before. Help?

imac 2.4 Ghz Intel core 2 duo, Mac OS X (10.4.11)

Posted on May 26, 2008 11:03 AM

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Answer 1

Jun 18, 2008 5:25 PM in response to Chalfont44

Not sure what the exact problem is. If it is specific to these 3 cds you could try copying the cd contents to your desktop without using iTunes then drag and drop the tracks into iTunes from there. To do this double click on the cd icon on the desktop then drag the contents of the cd to your desired folder, after that drag and drop the files into iTunes.

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Answer 2

Sep 2, 2008 2:19 PM in response to machinefunk

I get this exact message whenever my itunes folder is not on the startup disk and I attempt to import a CD. Changing the music folder location to the default location fixes the problem.

I am trying to burn my girlfriend's collection of music to an external drive for her. I don't have the space on my laptop. Please help.

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Answer 3

msharc

Level 1

0 points

Oct 3, 2008 9:18 PM in response to Chalfont44

I think I found out why this happens. I am using an external hard drive, not sure if this is relevant, but I believe so. I went into iTunes and deleted the songs, and asked that they be deleted from the library as well. Got same message when I tried to re-import. Went on to the external hard drive, where library is located, and none of the songs had been deleted. Deleted the songs, as well as the albums folder, re-imported, no problems. Hope that helps.

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