Can't unmount ipod?

Question

Level 1

8 points

Can't unmount ipod?

I have a classic ipod and during play it froze. I tried to restart by using menu and center buttons. The apple logo comes up, the ipod then shuts off, and the logo comes back on. This doesnt stop. I finally got it into disk mode by using center and left (rewind) buttons. Attempted to restore in itunes, everything seemed to go fine until the very end of restore when I got the message "cant restore ipod because ipod cant be unmounted". Can someone help?

iMac 24", Mac OS X (10.4.8)

Posted on May 26, 2008 4:23 PM

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Answer 1

lsolson Author

Level 1

8 points

May 27, 2008 5:20 AM in response to lsolson

ok, I finally got the ipod restored, and of course now its been erased. So now I go to sync it in itunes, and itunes just freezes. The ball just spins and spins.

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Answer 2

Simon-UK-

Level 4

3,599 points

May 28, 2008 5:07 AM in response to lsolson

You may have a corrupted preference file. You can test it by removing it from User>Library>Preferences and restarting iTunes. It's the com.apple.itunes.plist file (or something like that I'm not at my Mac) If no change put it back. Try removing the cache files in case of corruption there - use ONYX or some other to do this. You could also run DiskWarrior on the iPod itself. I do this from time to time anyway a it's good for the directory to be repaired now and again.

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Answer 3

Aug 9, 2008 10:39 AM in response to lsolson

how did you get it restored? i tried everything on my ipod and it doesn't seem to work... it keeps appearing apple logo at a grey background and restarting...

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Answer 4

Laineee

Level 1

5 points

Aug 9, 2008 11:39 AM in response to Carmen Rodriguez

Your issue sounds the same as mine - I took mine to an Apple store today and they said it couldn't be fixed and gave me a replacement.

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Answer 5

Aug 9, 2008 8:35 PM in response to Laineee

thanks! I think I might have to do that...

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