12 Replies Latest reply: May 30, 2008 9:02 PM by LukeD
Ssabrina Kapp Level 1 (0 points)
I'm the only Mac user in my company and for the most part, this relatively new transition has been seamless. The only tricky part has been with personal and public folders that are currently in Outlook - I can't see them in Entourage. Instead of having an intranet, we have all of our policies, forms, procedures, and general (corporate) information in Public Folders, and then our email accounts are limited and we're instructed to use Personal Folders for any emails that need to be kept longer than 60 days.

Has anyone else run into this, and if so, were you able to find a solution?

Many thanks,
Sabrina

MBP, Mac OS X (10.5.2)
  • Templeton Peck Level 9 (61,417 points)
    Since Entourage is not an Apple product you should post your question on Microsoft's own forums for Entourage as they would be geared more toward your question than an Apple forum:

    http://www.officeformac.com/productforums

    You may also want to check out the Entourage Help Page: http://www.entourage.mvps.org/
  • Ssabrina Kapp Level 1 (0 points)
    Interesting - I thought Entourage WAS an Apple product. In that case, do you recommend I use Mail instead? Would it work as well with Outlook? In all honesty, I don't remember why we chose to use Entourage instead of Mail in the first place.

    I will check the other links/forums - thank you very much!
    Sabrina
  • neuroanatomist Level 7 (31,690 points)
    I thought Entourage WAS an Apple product.


    Nope. M$ product. Always has been.

    why we chose to use Entourage instead of Mail in the first place


    Possibly because it's closer to Outlook in "feel" and is somewhat easier to configure from an IT perspective (i.e. they don't have to do anything to get Entourage to communicate with an MS Exchange server).

    Mail can be configured to work with an Exchange server, either by having IMAP support enabled on the server side, or by configuring mail to access the OWA (Outlook Web Access) server. Your IT group should be able to help there (note that "should" does not necessarily mean "will!).

    Hope this helps...
  • DustyRose Level 1 (145 points)
    I use entourage on MS exchange in a mostly Dell environment. I have no trouble seeing the same public folders I see on outlook with the Dells. In the left hand window of entourage you should see your exchange server and your personal folders. If you scroll down you should see public folders and click on it to access the public folders. For me Entourage handles almost the same as outlook with a few differences in the location of certain functions. If you cannot see public folders in entourage it sounds like your IT department has not set up entourage correctly.

    Hope this helps
  • Red and Proud Level 1 (0 points)
    Just wondering if you would be able to help me out. I think i am trying to do what this topic pertains to.
    In my office, its an all windows deal and im the only one wanting to use a mac.
    How do i go about setting up entourage to work with the windows exchange server and all that. I am able to see the network folders via a finder window, however in my position it is imperative that I can view other associates daily schedules on their computer over the network/exchange server. is this possible using entourage on a mac while everyone else is using windows/pcs?
    any help would be greatly appreciated.
    thanks
  • Red and Proud Level 1 (0 points)
    so i started trying to set up an exchange, however, if you have entourage (student edition) you cannot set up or add an exchange. So it says to upgrade to office 2008 standard edition. So does this mean with my current version i cant set up an exchange? and in terms of upgrading can i pay like a one time fee to upgrade to the right version or do i have to buy the whole other edition and upgrade all the programs associated with the office suite?
    any information would be great.
    thanks
  • Templeton Peck Level 9 (61,417 points)
    *"is this possible using entourage on a mac while everyone else is using windows/pcs?"*

    Yes, provided the Exchange server is configured correctly. You'll need to contact your IT dept. regarding that. Otherwise, as already alluded to, since Entourage is not an Apple product, you'll want to consider posting all related questions on Microsoft's own Entourage forums, as they would be geared more toward your question than an Apple forum.

    http://www.officeformac.com/productforums

    You may also want to check out the Entourage Help Page for setup specifics: http://www.entourage.mvps.org/
  • DustyRose Level 1 (145 points)
    As templeton said you will need your IT department to configure entourage for your exchange server. I have microsoft office 2004 so I cannot speak to 2008 working or not. I can view public calendars and folders and schedule meetings etc just like in outlook. Again I can't really help you with specifics as your IT department has those.
  • Red and Proud Level 1 (0 points)
    I work for a small company, but we do big things, we have no IT department, I could set it up myself however with the student/home edition you cant set up an exchange, you need the standard edition. i think im just going to use parallels and run the ms software that we use on the pcs, unfortunately.

    thanks anyway.
  • LukeD Level 4 (3,120 points)
  • Templeton Peck Level 9 (61,417 points)
    LukeD wrote:
    This will help.

    http://www.littlemachines.com


    No it won't. At least not entirely. The public folders the OP would like to access are server based, and obviously cannot be transferred by O2M.
  • LukeD Level 4 (3,120 points)
    It will work for Personal Folders.