Correspondents receiving my mails as attachments...?

Question

Level 1

6 points

Correspondents receiving my mails as attachments...?

Your emails are coming thru to me in a different format – they come thru as an attachment and then don’t show on my reply…

A few of my regular correspondents have reported my messages arriving with blank bodies - but an attachment with the message body. And not every message - just some!

Has anyone discovered the reason for this? Is the issue at my end or theirs?

I try to ONLY correspond with Mac users, but occasionally, unknowingly find myself in conversation with a Windows user... could be that?

Powerbook G4, Mac OS X (10.5.2), Mail 3.2

Posted on May 28, 2008 7:45 PM

Reply

Answer 1

TheLudd Author

Level 1

6 points

Jun 4, 2008 6:24 PM in response to TheLudd

OK - I've learned the cause of this issue but do not have a solution - any ideas welcome!

It seems most mail programs send both a text & a HTML version of all outbound messages because they cannot tell what the receiving program can use.

Except Mail? It appears to only send the HTML version so those with text readers can't render it to screen and so store it as an attachment. (this might be an abridged version!)

Is there a way to force Mail to send both versions?

TIA.

Reply

Answer 2

Jun 4, 2008 7:00 PM in response to TheLudd

With one of these problem messages that you sent open, at the menu bar, go to View > Message and select Long Headers.

At Content Type, what is available?

If "multipart/alternative" is included, the following was copied from this link under the Content-Type section.

http://en.wikipedia.org/wiki/MIME

+alternative content, such as a message sent in both plain text and another format such as HTML (multipart/alternative with the same content in text/plain and text/html forms)+

This means the message was sent in both Plain Text and HTML, which is supported with the Mail.app.

Are these newly composed messages by you, or a received message that was forwarded.

I receive such messages quite a bit that are forwarded messages by an AOL user.

If you are using RTF for message composition, you can always try composing your messages with Plain Text instead.

If everyone used Plain Text for message composition, the majority, if not all problems associated with email exchange and message attachments would be eliminated.

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Answer 3

etresoft

Level 9

56,740 points

Jun 29, 2016 5:11 AM in response to TheLudd

TheLudd wrote:
Except Mail? It appears to only send the HTML version so those with text readers can't render it to screen and so store it as an attachment. (this might be an abridged version!)

Is there a way to force Mail to send both versions?

It sends both versions on my machine. Send an HTML message to yourself to verify.

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Answer 4

TheLudd Author

Level 1

6 points

Jun 4, 2008 7:53 PM in response to etresoft

Agreed - sadly, the problem isn't apparent in every email to a recipient - only some and only a few recipients (unless more are adept at looking in attachments when they receive an empty email and so not reporting it to me?) Grrr.

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Answer 5

Jun 4, 2008 7:57 PM in response to TheLudd

Are these newly composed messages by you, or a received message that was forwarded?

And as already provided, if you are using RTF for message composition, you can try using Plain Text instead, which may resolve it for all concerned.

Reply

Answer 6

TheLudd Author

Level 1

6 points

Jun 4, 2008 8:00 PM in response to Allan Sampson

Thanks Alan - as far as I can tell, all my outgoings have
Content-Type: multipart/alternative; boundary=Apple-Mail-103-185001394
on them.

I think my previous assumption regarding this was wrong. Apologies.

In five years of using Entourage I never had this issue - just since moving to Mail last month.

The appears no pattern: Those few who get the issue don't get it every time, I don't think.

TIA.

Reply

Answer 7

TheLudd Author

Level 1

6 points

Jun 4, 2008 8:04 PM in response to Allan Sampson

Sorry Allan - all composed by me.

I could use text - but wouldn't mean ditching the pics, colours, styles and font choices?

I could ditch Mail and go back to Entourage as the easy solution but it's not the one I want.

Reply

Answer 8

Jun 4, 2008 8:19 PM in response to TheLudd

Nothing personal, but I'm glad I don't exchange email with you. I'm old fashioned in this regard, and I don't prefer receiving email with assorted colors, styles, animated gifs, etc. I just want the text so I can read it, and to be able to view an attachment if included. IMO, all this fancy formatting, etc. that has become so common can cause all sorts of problems.

Next question.

Do you add any attachments below all message text, including a signature if one is used?

Does this occur with a message that includes text only?

And if for a message that includes text only, and if you use a signature, anything special about your signature except for using a different color or font, etc.?

Reply

Answer 9

TheLudd Author

Level 1

6 points

Jun 4, 2008 8:55 PM in response to Allan Sampson

: ) ... but I agree with you - less is more in most things but particularly formatting - this page for example is simple and not extravagant but has loads of formatting - so I guess it's just both extremes we disagree with.

IMO, all this fancy formatting, etc. that has become so common can cause all sorts of problems.

Well, with Mail only, apparently.

My sig file is a small jpg and is at the bottom of my text. A small jpg sits above all the text too. (company letterhead)

I occasionally respond to a text msg in text - but I've never known one to arrive as an attachment.

Again - thanks for your continuing input.

Reply

Answer 10

Jun 4, 2008 9:17 PM in response to TheLudd

Not with the Mail.app only, and this can be more of a problem when a recipient is using Outlook, which has it's share of problems, especially when a sender is using RTF with Outlook when including an attachment, and the recipient is not an Outlook user. Ever heard of winmail.dat, or received a message with an attachment that includes this as the attachment, which can't be opened?

I receive emails fairly often with a message received as an attachment, but only when I receive a message that was forwarded, and especially when the sender is an AOL user when forwarding a received message - depending on the format of the message received.

Your messages with the company letterhead as an attachment, and a sig that includes a small jpg, along with using RTF for message composition sends the message as HTML, but both the HTML and Plain Text version is sent when doing so.

The message sent as multipart/alternative with both versions included is designed to resolve potential issues with HTML formatting, or if the recipient has turned off receiving any HTML with their email client as a security measure, or just as a preference. HTML formatting with email was brought upon us primarily by MS with Outlook and Outlook Express, but this came back to haunt many Windows due to a number of security issues associated with it.

And some email clients don't parse multipart/alternative well. I don't know if there is any difference sending multipart/alternative with the Mail.app, which should be sent as an industry standard.

Did you say this also occurs when the recipient is a Mail.app user?

Reply

Answer 11

etresoft

Level 9

56,740 points

Jun 29, 2016 5:09 AM in response to TheLudd

TheLudd wrote:
I could ditch Mail and go back to Entourage as the easy solution but it's not the one I want.

Rest assured that it has absolutely nothing to do with Mail. It is 100% on the receipients' side. Imagine trying to send a Word document to someone who only has a text editor. How image trying to send a Word document to someone who doesn't have a computer. You can't blame that on Microsoft.

Reply

Answer 12

TheLudd Author

Level 1

6 points

Jun 29, 2016 5:11 AM in response to orangekay

Below is an email returned to me this morning. He receives a .htm attachment with the body of the email within it.
Apologies for the length - wasn't sure if I should delete the picture code.

------=_NextPart_00101C8C775.67116401
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit

Received: from ipmail05.adl2.internode.on.net ([203.16.214.145]) by workingenvironments.com.au with Microsoft SMTPSVC(6.0.3790.1830); Thu, 5 Jun 2008 14:33:20 +1000
Received: from eth13007.sa.adsl.internode.on.net (HELO [192.168.51.35]) ([150.101.52.206]) by ipmail05.adl2.internode.on.net with ESMTP; 05 Jun 2008 14:03:15 +0930
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_00401C8C6C5.48112800"
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0
Subject: empty emails.
Date: Thu, 5 Jun 2008 14:33:13 +1000
Message-ID: <F14D0FB1-3D1E-45EA-BDCD-5A6DB63A20C5@TheFergusTrust.com.au>
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
Thread-Topic: empty emails.
Thread-Index: AcjGxUhvUj5lNmC/SIy87xAorXFMDQ==
From: "TheLudd" <****@****.***>
To: "Louis De Silva" <***@***.***>

This is a multi-part message in MIME format.

------=_NextPart_00401C8C6C5.48112800
Content-Type: multipart/alternative;
boundary="----=_NextPart_00501C8C6C5.48112800"

------=_NextPart_00501C8C6C5.48112800
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

------=_NextPart_00501C8C6C5.48112800
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Diso-8859-1">
<body style=3D"word-wrap: break-word; -webkit-nbsp-mode: space; =
-webkit-line-break: after-white-space; "><div></div></body></html>
------=_NextPart_00501C8C6C5.48112800--

------=_NextPart_00401C8C6C5.48112800
Content-Type: application/pdf;
name="TFT.pdf"
Content-Transfer-Encoding: base64
Content-Description: TFT.pdf
Content-Disposition: inline;
filename="TFT.pdf"

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Answer 13

etresoft

Level 9

56,740 points

Jun 5, 2008 7:55 PM in response to TheLudd

Judging by the lines:
X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0
Subject: empty emails.

This is the message that you received from the person that received the e-mail. This is not the message that you sent. It has been munged up by either Microsoft Outlook or maybe the Microsoft Exchange server itself. Apple Mail clearly identifies its boundaries with the string "Apple-Mail". Your boundary lines don't have that.

There is nothing you can do about a flaky e-mail client on a Windows machine. If they can't read you e-mail, you'll just have to start dumbing down your messages until they can. Try turning off rich text. Also, try making sure you don't have any text after any attachments. Put all attachments at the end of the message. There is no way to tell if that is what you did with this message. It is just a guess.

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Answer 14

TheLudd Author

Level 1

6 points

Jun 11, 2008 6:05 PM in response to TheLudd

OK, the reason appears pretty simple - so I hope just as simple for someone at Apple to correct:

The offending email account used a 12kb jpg as a letterhead - and the body text was typed under that jpg.

By deleting that jpg or moving to the bottom of the message - but remaining the email as html the problem goes away.

So, sadly, the issue would appear to be a Mail issue.

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Answer 15

orangekay

Level 5

4,085 points

Jun 4, 2008 9:21 PM in response to TheLudd

Let's see what one of these messages actually looks like.

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