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After 10.5.3 update the system doesnt start up

Hello

After the 10.5.3 update the system doesnt start up. Just the grey apple and the progress circle appears.
I gave it all nigh time! Nothing happened.

Shut down and restart. Nothing.
Boot from instal dvd, repair permission, repair disk, NOTHING!
Safe boot also doesnt start up!

?????

I am really unhappy! There was a system wich works perfectly, Logic also and more bigger software, and after this update brokes down my whole system!

<Edited by Moderator>

I think i have to do Archive and Insall.
Before i used Windows XP, but i can tell since i use Mac, i have to reinstall the Mac much more times, than the XP ever.

iMac 20" Intel Core2Duo 2.16 GHz, Mac OS X (10.5.2), 3 GB RAM, 250 HDD

Posted on May 29, 2008 2:16 AM

Reply
67 replies

May 29, 2008 8:43 AM in response to Kenichi Watanabe

This is the second time when I'd install an update the computer would restart with my backup drive.
Then I'd restart and hold the option key down and select the newly updated drive and it would start.
Really not a problem, just not what I would consider normal.
You can also startup from you OS disk while holding the option key down and select your newly update drive. That works for me too.

May 29, 2008 9:45 AM in response to Laximus

29-May-2008: Has 10.5.3 update hosed my machine?

Profile before running Software Update:
• OS = 10.5.2
• Model = iMac Intel Core 2 Duo, white, 1.83 GHz
• RAM = 1 GB

Action taken: ran Software Update, installed:
• QT 7.4.5
• iTunes 7.6.2
• Java Update 1
• Mac OS X Update 10.5.3

Result: Machine will not boot. On restart, I get the bong, I get the Apple, I get the spinning toothpicks, and finally I get the grey screen with the crash alert, "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button."

This behavior is repeated when restarting in s mode.

This result is repeated when Software Update is run on any of multiple, identically imaged machines in my lab.

May 29, 2008 10:42 AM in response to Laximus

Same here.

I updated my system yesterday night and today after trying to hear a sound file (not sure if it was an mp3) in Safari, the computer crashed showing that grey screen with the legend (in several languages): "you need to restart your computer...", well I restarted and just after appearing the grey screen with the apple logo, the same message appeared again, I restarted again and happened the same.

I have tried later to restart using two additional OSs I have on external and internal drives (One of them is a fresh install of leopard and the other is an old installation, I think it must be Tiger 10.4.x) and the same behavor occurs.

Also tried to safe boot with the default OS (10.5.3) but, although it lasted much more trying to boot at last it presented the same screen, failing to boot. Booting with the Installation DVD produces the same.

At a suggestion in other forun I zapped the PRAM, but, again, same behavior.

Later I booted into single user mode and at the sh /etc/rc command it won't start. The last line (of several) says:

localhost:/ root# Workaround Bonjour: Unknown error: 0

Please someone tell me if you need more info (from the several line at the sh /etc/rc command)
I'm affraid this update may have generated a hardware failure or something like that.

That machine is a MacG5, 10.5.3 OSX, 4.5GbRAM.

I'm writing this message now in my laptop (macbook pro) which s still at 10.5.2

Please help, as this seems like the worst problem I ever had with my macs since 1991!

May 29, 2008 2:13 PM in response to Laximus

I have the same problem. Mac Pro 2xDual core Xeon

I ran the updater. When it tried to restart, just grey screen with circle sticks forever.

I tried 14 times to restart with option key, from the installer cd, rerunning the installer, etc.

Finally I took an extra, formatted 250GB drive and threw it in my Mac Pro. Installed leopard on it, imported my user settings, etc from my former boot drive, all went well UNTIL I tried to update this new drive to 10.5.3. Now the new drive is in the exact same situation. I have 2 drives that have been updated to 10.5.3 that will not boot and my one time machine drive with 10.5.2 that will boot. I dare not try to update THAT one or I couldn't be talking to you.

I have no idea what to try next.

My assistant has the same machine and he updated to 10.5.3 no problem.

May 29, 2008 2:17 PM in response to Pekk

Now I have reinstalled 10.5 from the DVD with archive&install and it works fine on my iMac C2D white. Then I again installed the 10.5.3 comboupdate. Now again the ever spinning grey wheel is driving me nuts.

Update on my macmini G4 has worked without any problems, btw

That is the first time since 1986 (I started my mac history with a Lisa) I am really frustrated. Thank you, Apple!

Again happy to have 10.4.11 on the internal disk for productive working 🙂

May 29, 2008 2:37 PM in response to Paul Bruneau

I hope people are waiting long enough. It took about 10 minutes on my system (on the grey screen) before the system finished doing whatever it was doing and went to the Desktop. It was a double-boot, meaning it first restarted after finishing the installation, then seemed to take a lot of time on the grey screen, and restarted again. On the second restart, there was no delay.

May 30, 2008 8:19 AM in response to AreUSerious

I have not installed the hack to make menus more translucent.

After updating and restarting, my machine does not just sit for a long time on the grey screen in the boot sequence, it halts, giving me the multilingual alert, "You need to restart your computer..."

I've rolled my machine back to an archive image of 10.5.2, so I can try updating again and testing these variables:

1. repairing permissions before updating.
2. using an updater downloaded from the web, rather than running SW Update.
3. not updating anything other than 10.5.2 --> 10.5.3.

I'll reboot in verbose mode to try to catch what goes on and post the results here.

May 30, 2008 8:25 AM in response to Laximus

Duplicate problem. System will not boot after installation of 10.5.3 on ibook G4. Got the grey apple screen. I booted in Single user mode (Apple+S) with restart. I noted the following error message in the text:

Can't map com.apple.driver.AppleIntelCPUPowerManagement.
Couldn't alloc class

This message was repeated several times.

When I attempted to exit single user mode I hung.

When I press the option key during start-up I can't access my hard drive. It has an small "x" box on
it.

I will not be installing the update on my other two Mac's.

May 30, 2008 8:34 AM in response to luxlamf

Sounds like you have a problem with that particular MacBook Pro. I've never had a significant problem (at least one that wasn't quickly resolved) with any of my Apple systems going on 15 years now. Knock on wood. Currently using a Mac Pro 8-core 2.8. Sweet machine, incredibly quiet, incredibly powerful. The reason why Apple blasts past every other computer vendor in customer satisfaction is because of the quality of the hardware and software. Give Apple a chance to help you instead of making emotional posts that don't help anyone.

May 30, 2008 9:17 AM in response to Laximus

I have been a mac user for over 15 years and have never ran into this problem. Unfortunately, I updated from 10.5.2 to 10.5.3 this morning and experienced my machine not booting, just eternally spinning.

How I fixed it was holding down the "Option" key while booting up and chose another drive, in my case, Techtools eDrive. Since TechTools is not compatible with Leo yet, I used my Disk Utility and fixed the disk permissions *AND ran disk repair.*

This worked for me. Hopefully it will work for you.

After 10.5.3 update the system doesnt start up

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