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Level 1

0 points

10.5.3 Photoshop CS 3 issues

Hello,

After updating to 10.5.3 yesterday, I am now having issues saving Photoshop CS 3 files on our work XServe (which is running Mac OS X Server 10.3.9).

While working directly on the server, when I save a .psd file, close it, and try to reopen the file, I get the following error message: "Could not complete your request because it is not a valid Photoshop document." I have tried renaming the file, opening it in Preview (and various other apps that can open .psd files) to no avail.

Strangely, when I work with .psd files on my local hard drive, I have no issues. This leads me to believe it may be some issue between 10.5.3 and the 10.3.9 server.

Any ideas?

Thanks.

MacPro 2.66 GHz, Mac OS X (10.5.3), 3 GB Ram

Posted on May 29, 2008 7:08 AM

190 replies

Jaakkov

Level 1

0 points

May 29, 2008 10:20 AM in response to chadclark

Hi,

I have exactly the same problem with 10.5.3 client and 10.5.3 server. So far Leopard has been quite disaster. Please Apple and Adobe fix this!

May 29, 2008 10:22 AM in response to chadclark

I have exactly the same problem.

I have a Mac Mini with a LaCie 2Big firewire which I reach by the network from my imac.
The mini and iMac are both on 10.5.3 (client only) since this morning, and the problem started.. this morning 🙂

And if I create a new .psd, modify it, and save it, there is no problem,
but if I open and old file (before 10.5.3 update), modify and save it, I can't re-open it.

There is no problem with local files (it only happens with the shared drive).

May 29, 2008 10:32 AM in response to Anthony Thibault

I got the same problem here.

The first time i save a PSD file onto the sever and close it, i have no problem reopening it again. However if I open that file and add a layer and save it again, the file gets corrupted and won't let me open.

its a 10.5.3 issue with the server. I don't have that problem if i save it locally.

KJMoran

Level 1

0 points

May 29, 2008 10:33 AM in response to Anthony Thibault

I finally was able to replicate the issue. This *****.

Mead

Level 1

10 points

May 29, 2008 10:37 AM in response to chadclark

I have noticed that when the file corrupts it changes the header within the file.
Not sure what is going on but, kinda looks like a xml header or something instead of .tif

If you open the file in textedit you can see the difference.

Message was edited by: Mead

May 29, 2008 10:43 AM in response to Mead

I think I found a way to work around it, if you do SAVE AS and replace the old file with the same name, it will let you open.

Try it.

Mead

Level 1

10 points

May 29, 2008 11:11 AM in response to backfliprabbit

Huh?

May 29, 2008 11:19 AM in response to backfliprabbit

Yeah- I can't open the corrupt file, so how do I Save As? Can't get there from here.

KJMoran

Level 1

0 points

May 29, 2008 11:21 AM in response to Mead

As far as I can tell there's no practical work around other than work locally with the Photoshop files and copy them via Finder back to the server.

Mead

Level 1

10 points

May 29, 2008 11:41 AM in response to Traumarama

Upon looking at the lines of code on a good file and a corrupted file.
The bad file is missing most of the adobe header at the beginning.
Then when the image information starts there is a bit that says "-not finished-"
in the midst of the garble of the bad file.

This has only happened on 3 files since yesterday.
I only put 10.5.3 on 1 production Mac and my Mac for testing.
Kinda a pain. We've been working off a server forever. And we rarely have problems.
When we do we just get replace the file from one of our backups.

chazcron

Level 1

25 points

May 29, 2008 11:59 AM in response to chadclark

Let's move past the me-too. How about a solution? Is a downgrade to 10.5.2 possible? Workaround is saving it locally then copying it to the x-serve.

Saw this in the Adobe forum. At least here I can say without reprisal that Adobe likely won't do or say jack publicly about their culpability in this, so how about some of those friendly and knowledgable Apple mods take a look into this ASAP.

Mead

Level 1

10 points

May 29, 2008 12:04 PM in response to chazcron

..

Message was edited by: Mead

Ben R

Level 1

14 points

May 29, 2008 1:04 PM in response to Mead

Confirmed here.

Officially, Adobe have never supported saving over a network. The only supported approaches are: 1. Copy locally, open and edit, save locally and copy back or 2. Use Version Cue (which basically does this for you behind the scenes).

Has anyone found a way to open the file at all? (Sometimes corrupt PSDs will open flattened in Preview or GraphicConverter, though these haven't worked for me on this occasion.)

Mead

Level 1

10 points

May 29, 2008 1:37 PM in response to Ben R

I tried copying and pasting the header from a good version of the file to a bad version of the file.
But there is missing code.
in the guts of the file.

Serberus

Level 1

0 points

May 29, 2008 2:12 PM in response to chadclark

Same issues here. File is corrupted when saving to network Xserve, but functional when saving local. Just lost quite a bit of time thanks to this fun glitch.

Between this and inDesign crashing when saving documents, my productivity is being severely impacted.

Message was edited by: Serberus

10.5.3 Photoshop CS 3 issues