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10.5.3 Photoshop CS 3 issues

Hello,

After updating to 10.5.3 yesterday, I am now having issues saving Photoshop CS 3 files on our work XServe (which is running Mac OS X Server 10.3.9).

While working directly on the server, when I save a .psd file, close it, and try to reopen the file, I get the following error message: "Could not complete your request because it is not a valid Photoshop document." I have tried renaming the file, opening it in Preview (and various other apps that can open .psd files) to no avail.

Strangely, when I work with .psd files on my local hard drive, I have no issues. This leads me to believe it may be some issue between 10.5.3 and the 10.3.9 server.

Any ideas?

Thanks.

MacPro 2.66 GHz, Mac OS X (10.5.3), 3 GB Ram

Posted on May 29, 2008 7:08 AM

Reply
190 replies

May 29, 2008 7:44 AM in response to chadclark

Try copying the file locally to your desktop first, and then opening it.
Does it open there? if so, then try re-saving it back to the server
( via drag and drop) from your desktop to the server, preferrably
in another folder on the directory, and see if the issue persists.

Working directly on files on the server is bad practice....
think of it this way, say you get a surge or spike and the server takes a hit
while your in the middle of airbrushing that photo? Do you think it will
be recoverable after that?

Remind me to tell you sometime about my 12 years in corporate and having
to try and retrieve a usuable copy of a Promotional Poster that an "artist"
in our company created that only had one copy that existed on a a G4 server
that had an IBM Deskstar drive that crapped out unexpectedly ( "the Clicking Platter of Death").
and no where else with 4 hours to print deadline. Not at all fun.

Message was edited by: Terry Jackson1

May 29, 2008 7:50 AM in response to Terry Jackson1

I have tried copying the file locally, copying back to the server in every order imaginable. I even sent it to a friend in Phoenix who received the same error message.

As far as working directly on the server, our department has never had any major issues in the 2+ years I have been here. It ensures that every person is working on the same version of the file.

May 29, 2008 9:32 AM in response to chadclark

This is odd, because since installing the update I have had the same problem with .psd and .tif files becoming corrupt. I am likewise working with files on a shared volume, which I have done for years with no problem. I cannot get the corrupted files open locally or remotely and creating new copies does not help. This file is not a valid __" is the dialog that appears.

Oddly, I have had this happen with several files today, but now I cannot get the problem to occur with a new file. It seems that it is happening only with certain files and I am not seeing any pattern to it.

I have lost a bit of work, but am wondering if the update is the problem #1, if restoring 10.5.2 from TM is a solution #2.

May 29, 2008 10:07 AM in response to Traumarama

My first brush with this was creating a .psd, SAVING, and while still open SAVING AS a .tif version flattened. I was able to import the .tif into Quark and print.

I then tried to open the .psd and it would not open. I then opened the .tif and made a change and SAVED. When I tried to use the .tif at that point it was corrupt and would no longer open or print from the layout file.

My point here is that there does seem to be different results with a SAVE and a SAVE AS. The save seemed fine until I closed the file and then it was history. Presumably it was still safely in RAM until closed.

10.5.3 Photoshop CS 3 issues

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