Iphone not charging with iHome or Sony clock radio

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Level 1

10 points

Iphone not charging with iHome or Sony clock radio

OK, a little off topic. My iphone charges fine with a wall outlet or USB port connected to my computer. I bought a Sony clock radio (iphone compatible) and the phone won't charge in the dock. I took it back and got an iHome model (again iphone compatible) and it won't change there either.

Any suggestions?

Thanks!

iphone, Windows Vista

Posted on May 29, 2008 12:10 PM

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Answer 1

Mac-Medic

Level 6

17,301 points

May 29, 2008 12:37 PM in response to jbowles3

What model iHome radio do you have? It looks like the iP99 is the only one that will work.

Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes:MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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Answer 2

jbowles3 Author

Level 1

10 points

May 29, 2008 5:04 PM in response to Mac-Medic

Thanks for your replies.

The model is the new IP47BR, which is labeled "Works with Iphone".

I have seated the Iphone a number of times with the same result. It also functions fine, playing music through the clock radio, controlled by clock radio, etc. It just does not charge. Very strange...

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Answer 3

Mac-Medic

Level 6

17,301 points

May 29, 2008 5:09 PM in response to jbowles3

Before you take it back, give iHome's service department a call and see if they have any suggestions.

Customer Service Dept - 800 288-2792 between 8 AM and 4 PM Eastern time (business days only).

Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes:MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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Answer 4

Tamara

Level 6

13,744 points

May 29, 2008 12:31 PM in response to jbowles3

Are you sure the phone is securely seated in the dock on the iHome?

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