You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Maxtor Basics Portable Storage USB Hard Drive Not Recognised By Mac Book

I have a need to transfer files regularly between my Mac Mini and Mac Book. So I have a Maxtor Basics Portable Storage 80GB hard drive. This is correctly formatted for the Mac, works ok with the Mac Mini but when plugged into my Mac Book lights up and I can hear the disc rotating but 'chuntering' as if in some loop and it is not showing up in Finder.

Other USB devices work ok with the Mac Book. I had wondered if the Mac Book USB port has enough power for the Maxtor - but surely?..........

Any ideas how to get the Mac Book working with the Maxtor would be appreciated.

MacBook Black 2.2Ghz 2GB Memory, Mac OS X (10.5.1)

Posted on May 29, 2008 6:08 PM

Reply
5 replies

May 29, 2008 8:34 PM in response to AlanJX

It could still be not enough power on the USB port for that drive. I've got a Seagate notebook SATA drive in a small USB enclosure that only runs on one of the USB ports on my MBP while it sputters on the other. You can buy small power bricks at a Radio Shack for example that come with different sized plug attachments. The drive case probably has a jack on it for an external power supply.

May 30, 2008 3:46 AM in response to AlanJX

Hi, I found this All USB ports aren’t created equal (whilst researching which external drive to buy to use with my powerbook and a future macbook purchase.)

If you've already tried both usb ports then - sorry! Your description of the symptoms sounds similar to one of my 2.5 enclosures (which I found was because it couldn't supply enough power to spin up the large capacity disk inside.)

Regards, Andrew.

Maxtor Basics Portable Storage USB Hard Drive Not Recognised By Mac Book

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.