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Cracked iPhone Screen

I know, I know. I should have gotten a case.

But, here I sit with a cracked iPhone Screen. It still works perfectly fine, it just has a set of nasty cracks across the screen.

Is this something Apple can/will fix? How much would it cost to have it repared?

Posted on May 29, 2008 9:27 PM

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6 replies

May 29, 2008 9:38 PM in response to zakfox1986

Accidental damage is not covered under the warranty. Although your iPhone and iPhone's screen may be working perfectly fine now, it probably won't last.

If an 8GB, you can have your iPhone "repaired" for $249 plus tax, which will be an exchange for another iPhone, and will include a warranty. Apple doesn't perform repairs for individual parts such as the screen, etc. It is either what amounts to an exchange for a new iPhone at a discounted price from the retail price, or purchasing an new iPhone at retail.

There is probably a 3rd party repair facility that would replace your screen only - which involves more than replacing just a piece of glass, but probably not for a whole lot less, which won't be a completely new iPhone that includes a warranty.

May 29, 2008 11:34 PM in response to JohnMatola

That deductible is pretty stiff. It's going to run you over $200.00 through them anyway, plus he has to wait 30-days to get it fixed. Third-party repair places will repair it for $200.00 right away. Once they crack it open, the warranty is void also.

It's a real good deal, for them. Their cost on the screen is probably even less than the $100.00 deductible, so they may even make money on the repair.

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Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
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Cracked iPhone Screen

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