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Internal modem will not dial out

1523 Views 6 Replies Latest reply: Jun 3, 2008 8:40 AM by skeetmon RSS
skeetmon Calculating status...
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May 30, 2008 8:52 AM
I have recently upgraded from OSX 3 to OSX 4.2, both disks successfully loaded and my previous files in place. However when I attempt to connect through NetZero (through its own internet connect window), the internal modem does not dial. I have re-configured the Mac internet connect to NetZero and it does dial the correct number but I then get a failed to authorize message. I contacted NetZero and they are sending an upgraded version of their software, but I don't think that will solve the problem.
emac, Mac OS X (10.4.2)
  • j.v. Level 5 Level 5 (4,150 points)
    Currently Being Moderated
    May 30, 2008 9:35 AM (in response to skeetmon)
    So it does dial ("...and it does dial the correct number...") or it does not dial ("... the internal modem does not dial")? Please clarify.

    Can you listen in on a phone extension to verify that you have dial tone, that you hear the computer modem dial, and NetZero answers? Are username/password info saved in your keychain? Try launching keychain access and try to repair keychain, or delete any entries pertaining to netzero login and next time you connect, save login info to keychain.
  • BDAqua Level 10 Level 10 (114,835 points)
    Currently Being Moderated
    May 30, 2008 12:21 PM (in response to skeetmon)
    For less money you can get Dial-up that doesn't require any Software, I use this...

    http://fastermac.net/
  • j.v. Level 5 Level 5 (4,150 points)
    Currently Being Moderated
    Jun 2, 2008 7:03 PM (in response to skeetmon)
    So it really is dialing and you hear NetZero answering on an extension phone?

    And no way that your username or password is incorrect? I assume that you've paid a visit to here?

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