4838 Views 3 Replies Latest reply: Jun 2, 2008 2:23 PM by PT
First, you may need to reset it. Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
If it doesn't work the first time, give it a second or third go. Sometimes it takes a few/several tries.
See this thread as an example of what I mean by needing to try it many times...
Then if that gets you no where start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
iTunes for Windows: iTunes 7 doesn't recognize iPod
iPod missing in "My Computer" or in iTunes for Windows
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode