Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

when i import; song and artist names are disappearing

i just switched from pc to mac and copied all of my music from an external drive to my new mac. when i import my music library into itunes a large chunk of the songs are missing artist and song names, very annoying! they just show up as #'s under the song names..............it also puts them into a new "unknown file" in my "my music" folder. please help!

MacBook Pro, Mac OS X (10.5.3), Gray

Posted on Jun 1, 2008 8:26 PM

Reply
3 replies

Jun 1, 2008 9:01 PM in response to Tay1

What format files are they, MP3s? Check the summary info and make sure they have some version ID3 tag associated with them. iTunes can store information about a track in its library file and does not rely upon ID3 tags, but it is ID3 tags that carry the information with the file when you move it from computer to computer.

Jun 3, 2008 4:36 PM in response to Tay1

You can try Advanced/Convert Tags, even if you just convert them to the same version. However, if you check with get info on a track and see in summary there is a tag on it then it has a tag. You can then look through the other tabs to see what information is on the tag.

I have a few tunes that come from a roundabout source that do not have tags, and when I use convert tags it does not add any, and when I edit in information in the tag editor it adds information to the iTunes database but still does not create a tag.

As I said before, some information is not stored in the tags but in the iTunes database and will not transfer unless you transfer the whole database (and I have no experience with that and am not sure if it is even possible PC/Mac)

when i import; song and artist names are disappearing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.