A number of people seem to be getting silent failure of the iTunes installer and I don't know a solution.
If you are intersted in a little experiment and you are computer literate, you could try the following.
Download and save a copy of the installer from:
I assume you have tried this aready and it did not run.
Open a cmd Window – Start>>RUN CMD
Drag iTunesSetup.exe to command window to get full path
Then after it type a space then copy& paste the following text:
The installer will create a log file c:\log.txt
Take a look in the log file with Wordpad and see if you can see any failure messages towards the end of the file.
I do not know if I will be able to make anything of any faiure message, but it might help.
Did you manage to open the command window and run the installer from it?
I am not clear if you succeeded in doing that as instructed.
If you did, open My Computer and double click on your c: drive.
Scroll down past the folders and you should find some files. If it worked you should find log.txt. Try opening it with wordpad.
I don't know if I will be able to make anything of the error, but if not we could try emailing the log to Apple.
If you are not comfortable doing this kind of thing with the CMD window, I could try it with someone else.
Another place you can look for error messages in in your even viewer.
Control Panel>>Adninistative tools>>Event viewer.
It is best to look immediately after trying an install so that any message is at the top.
OK lets have one last go.
Download the iTunes installer and save the file on your PC. The desktop is an easy place to put it.
Go to Start>>Run, then type CMD.
A black window should open up.
Drag iTunessetup.exe into the cmd window. You should see appear there with a long path in front of it.
Type a space, then copy and paste the following line into the cmd window.
The text should appear after iTunessetup.exe spearated by a space.
Press return with the cursor in the cmd window after the pasted text to run the installer.
This should create the log file.
OK, in that case, it sounds as though the installer doesn't start at all, so we can't even get a log file. Very strange.
As a matter of interst, what size is the installer file you have and also the version number? You should be able to see this by hovering the pointer over the file in Windows Explorer.
Have you tried downloading the installer from FileHippo?
It would be intersting to see if that worked.
Also have you had a look in the Event Viewer as I suggested in an earlier post.
yeah i looked at the event viewer, but couldnt find any errors for the installer, probably cuz its not even coming up with errors cuz the installer isnt even starting
I'll try downloading from that link you sent me
The version i've got is 57mb and its itunes 22.214.171.124
I seem to recall that i couldnt install the current version of itunes from downloading from the apple site, i had to download it from another source, maybe its got something to do with that?
At least we have some sort of error message from iTunes setup, unfortunately I don't know what it means.
You are logged on as an adminstator are't you, I didn't ask before. Do you have another account you could try installing from?
There are a couple of other things I would like you to try.
Empty Your Windows Temp directory. The following article tells you how towards the bottom of the page under: *Empty your Temp directory and restart*
Does that allow the install to go through?
It would be intersting to see if the stand alone QUicktime installer works on your system, I still wonder if you have a more general problem with isntalls.
You can download from the following apge, you want the version WITHOUT iTunes.
firstly, your a wonderful human being for trying to help me so much hehe
now.. yes i have tried installing in another user profile! - same thing
Yes, i've turned off antivirus - same thing
And i tried deleting everything in temp folder and restarting.
All but 2 things could be deleted in the temp folder, so i left them, restarted, and tried both the apple.com installation and the other one i got from filehippo and the apple one still does nothing, and the filehippo one still starts then reports an error like before!
I can't imagine why i'm having so much trouble with this installation cuz like, i've only just reformatted everything on the comp, so it should be a nice clean slate to start on!